Digital Marketing Manager

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐 Digital Marketing

👻 Ghost score 0%

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TravelNet Solutions

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🏨 Hospitality

☁️ SaaS

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Hospitality • SaaS • Travel

TravelNet Solutions is a hospitality software provider offering enterprise-class property management and distribution solutions for professional vacation rental and multi-unit operators. Its platform centralizes property management (PMS), trust accounting, owner portals, housekeeping/property care workflows, channel distribution and direct booking, payment processing, CRM, analytics/insights, and AI-driven automation to optimize revenue and operations. The company emphasizes enterprise scalability, deep integrations and API connectivity to connect with third-party tools and support large, multi-region portfolios.

📋 Description

• Own the customer relationship as the primary contact through phone, email, the shared DMM inbox, and Zendesk • Train customers on TrackInsights • Run monthly or bi-monthly Health Checks on every account • Keep tasks current in Certinia and identify slipping performance, slow responses, or customer frustration before churn • Turn Google Ads, Facebook Ads, and other channel data in TrackInsights into client report decks • Lead recurring client meetings and quarterly audit presentations • Adjust client marketing strategies based on performance trends and market conditions • Measure ROI across digital channels and report on purchases, website engagement rate, cost per acquisition, return on ad spend, click-through rate, and open rate • Coordinate with ad creators, blog and content writers, and website support to complete client action items • Partner with CSMs, CAEs, Product Marketing, and Data on QBRs, Strategic Business Reviews, renewals, upsells, product launches, and attribution reporting • For TrackPMS customers, team with Customer Success Managers, lead monthly reviews and Health Checks, and bring the marketing story to Quarterly Reviews • For customers outside TrackPMS, own the full relationship, run every review, and work with a dedicated Customer Account Executive on an account plan to bring them onto Track

🎯 Requirements

• Bachelor's degree in Business, Marketing, Communications, Journalism, English, or a related field • Hands-on experience with paid search (Google and Bing), Google Ads, Facebook Ads Manager, and Google Analytics • Working knowledge of email marketing, SEO, and conversion optimization across B2B and B2C • Experience with Salesforce • Comfort presenting performance data and recommendations to clients • Comfortable using AI tools like Claude to speed up data analysis, report drafting, and research • Willing to travel as needed

🏖️ Benefits

• Full medical, dental, and vision coverage • Flexible paid time off • Health Savings Account with up to a $2,000 annual match • Flexible Spending Accounts • Up to $900 a year in Wellness Rewards • Retirement plan with employer match • Unlimited access to professional training and development • Company-paid life insurance and long-term disability coverage • Flexible work environment • $150 quarterly gift for personal use

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