Business Analyst III

🔥 23 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $84.1k - $112.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Trellis

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1979

💼 Consulting

📚 Education

🤝 Non-profit

Consulting • Education • Non-profit

Trellis is a nonprofit 501(c)(3) organization that empowers individuals through post-secondary education and lifelong learning by providing guidance, tools, and resources to help student loan borrowers understand and manage their repayment options. The organization offers borrower-facing services (including the myTrellis payment app), informational resources, and partnerships with schools, servicers, and lenders to simplify financial decisions and support economic mobility.

📋 Description

• Plan and coordinate process analysis and determine requirements to meet business needs • Develop conceptual process design specifications and support information needs • Support Trellis Operations and IT with application and software enhancements related to system design, screen formats, data entry functions, and account management • Develop reports and information sources to improve day-to-day workflows • Serve as liaison between Trellis Operations, IT, external business partners, and clients • Facilitate research, testing, and implementation of new or modified processes and products • Facilitate communication and training for affected business areas • Create and maintain process documentation and procedures for business applications and tools • Partner with stakeholders and IT to gather requirements, perform functional analysis, evaluate business needs, and recommend technology solutions • Analyze impacts of system, process, workflow, regulatory, and business changes; communicate findings and recommendations • Research, interpret, and implement regulatory and compliance changes • Administer business applications and web-based solutions, including access management, security monitoring, configuration, and performance oversight • Define, maintain, and monitor application controls, parameters, templates, correspondence documents, and configurations • Lead system testing, quality assurance, code migrations, and production implementations • Investigate system, data, and application issues; identify root causes and recommend resolutions • Develop and analyze operational, compliance, audit, statistical, performance, and ad hoc reports • Conduct system audits and support audit, legal, and regulatory requests • Coordinate cross-functional issue resolution, manage deliverables, and oversee projects and initiatives • Serve as system subject matter expert for Operations, IT, management, and business partners • Develop procedures, user guides, training materials, and system documentation; deliver training • Monitor internal and third-party systems, assess risks, and recommend corrective actions • Coach and mentor analysts and other team members • Identify and implement process improvements, automation opportunities, and technology-enabled solutions • Maintain professional knowledge through continuous learning and development

🎯 Requirements

• Bachelor's degree required; six (6) years of regulatory-based experience in a Business Analyst role may substitute for the degree • Six (6) years of Business Analyst experience in a regulatory-based environment • At least two (2) years of experience in analysis, development, and implementation of technology-related projects • Three (3) years serving in a project lead role • Six (6) months or more experience with SQL, reporting, data visualization, or similar analytical tools • Ability to gather and document business requirements and perform functional analysis • Experience administering business applications, managing user access, monitoring system security, conducting testing, and supporting code migrations • Strong analytical, research, and problem-solving skills • Knowledge of automated systems, data flows, interfaces, and reporting methodologies • Proficiency with SQL, Excel, Word, Visio, JIRA, Confluence, Miro, data visualization platforms, and other business analysis and reporting tools • Ability to interpret and apply FFELP regulations, federal and state laws, contract requirements, and company policies • Strong verbal and written communication skills • Ability to build collaborative relationships and support onboarding and development of others • Ability to manage multiple projects and competing priorities • Preferred: Master's degree • Preferred: Three (3) years of experience with FFEL Collections, Claims, or Default Prevention • Preferred: One (1) year of project management experience • Preferred: One (1) year of experience using AI tools and technology in generating business requirements, test scripts, data analysis, etc. • Must be available to work flexible hours

🏖️ Benefits

• Corporate annual incentive, subject to the discretion and approval of the Board of Directors • Medical insurance • Dental insurance • Vision insurance • Retirement plans • 12 paid holidays • Work may be conducted remotely or in an office