Business Systems Analyst – Appian

🔥 16 hours ago

🏈 Alabama, Arizona, +16 more states – Remote

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💵 $68.8k - $94.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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Logo of Healthesystems

Healthesystems

201 - 500 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Healthesystems is a company that specializes in transforming the workers' compensation pharmacy and ancillary benefits management experience through advanced technology, human-centered service, and industry expertise. They focus on providing an integrated experience for their customers in the realm of workers' compensation, offering services such as pharmacy management, clinical services, data analytics, and claims technology. Their commitment involves innovation and care in managing the complexities of workers' compensation claims, including the clinical and cost management of therapies and pharmaceuticals for injured workers.

📋 Description

• Collaborate with Product Owners, Scrum Masters, Agile Team members, business stakeholders, and technical teams • Translate software requirements into clear, actionable user stories and delivery-team deliverables • Gather, identify, define, analyze, clarify, and document business and technical requirements • Create business requirements, functional specifications, process maps, workflows, and user stories • Research requirements across the Software Development Life Cycle, including business, functional, non-functional, and transitional requirements • Use modeling, journey mapping, story mapping, and limited code or API review when appropriate • Follow BSA standards, processes, documentation guidelines, Agile principles, and SAFe practices • Maintain and refine the product backlog in Jira, including user stories, shell stories, story splitting, modeling, story mapping, epics, and Definition of Ready standards • Participate in backlog refinement sessions and Agile ceremonies • Facilitate meetings and refinement sessions; manage differing viewpoints and promote alignment • Provide short-term backfill support for Product Owner or Scrum Master roles when needed • Support delivery teams during testing and implementation • Coordinate user acceptance testing, develop test plans, validate system changes, assist with script writing, and support production issues • Review technical designs for alignment with requirements • Engage stakeholders and incorporate their needs, concerns, and feedback into requirements • Participate in BSA Communities of Practice and maintain knowledge-sharing documentation • Pursue continuous learning and contribute process, system, and service improvements • Duties are performed primarily in a home office; travel to meetings and locations throughout the country may be required

🎯 Requirements

• Bachelor's degree from a four-year college or university, plus three to six years of related experience and/or training; or equivalent combination of education and experience • Must have hands-on experience with Appian • Understanding of SQL, depending on assignment • Ability to respond quickly and effectively to tasks, deadlines, and challenges • Analytical thinking and problem solving • Effective written, verbal, and non-verbal communication • Ability to facilitate meetings, collaborate with stakeholders, manage conflicts, and build consensus • Stakeholder analysis skills • Modeling skills using models, diagrams, and visualizations • Requirements, process, and specification documentation skills • Adaptability and conflict resolution skills • Preferred: experience in healthcare, pharmacy benefits management, ancillary benefits management, workers' compensation, and/or insurance • Preferred: experience working in an Agile environment • Preferred: PMP, CBAP, SAFe, or Appian certifications • Preferred experience with Java, Mongo, Kafka, DataDog, Splunk, ActiveBatch, SOAP webservices, REST APIs, MS SQL Server, Jira/Confluence, Git, SwaggerHub, Appian, and MS Office/Power Platform • Must provide reliable, high-speed internet access with sufficient bandwidth • Candidates must be based in AL, AZ, CO, FL, GA, ID, IN, LA, MD, MS, MO, NC, OH, OK, PA, SC, TN, TX, UT, or VA

🏖️ Benefits

• Healthcare coverage • PTO • Paid holidays • 401(k) / 401(k) contribution • Company-provided life insurance • Disability coverage • Health, dental, and vision insurance • Wellness options/resources • Recognition programs • Holiday pay • Company laptop provided • Work-from-home flexibility

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