Manager, Payment Accuracy Services – Operations

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Trend Health Partners

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

⚕️ Healthcare Insurance

💳 Fintech

💰 Private Equity Round on 2023-01

Healthcare • Healthcare Insurance • Fintech

Trend Health Partners is a healthcare technology company focused on enhancing payer-provider collaboration to improve financial management in healthcare. By leveraging AI-enabled technology, Trend Health Partners offers solutions to reduce credit balances, minimize payment denials, and ensure payment accuracy, ultimately fostering better relationships among stakeholders in the healthcare ecosystem. With a commitment to neutrality and efficiency, they aim to reshape the healthcare financial landscape for the benefit of providers, payers, and patients alike.

📋 Description

• Drive revenue from assigned clients by partnering with them to identify payment integrity improvement opportunities • Lead and support operations to achieve revenue and growth goals and implement new strategies • Oversee assigned operations and communicate goals aligned with client expectations, company goals, and revenue targets • Ensure compliance with TREND policies and procedures • Establish team goals and performance measures and promote employee development • Implement training and conduct regular meetings to optimize learning • Coach, develop, and mentor staff • Ensure team collaboration, communication, feedback, and timely appraisals • Maintain and improve quality of service • Ensure timely resolution of day-to-day problems • Escalate situations that may adversely impact revenue or client service • Implement, track, report, and revise performance improvement measures and incentives • Monitor staffing levels, trends, and turnover and support talent attraction and retention solutions • Evaluate revenue and implement methods to increase it • Travel as needed and required

🎯 Requirements

• Bachelor’s degree with major coursework in business, healthcare, or a related field; equivalent work experience in a similar position may substitute for the educational requirement • 5+ years of increasing management responsibility • 5+ years’ work experience in provider claims analysis • Ability to drive change and manage communication with internal and external customers • Experience working in a fast-paced, collaborative environment • Superior organization, communication, presentation, and relationship-building skills • Ability to work with computers and printers in an indoor/office environment • Ability to perform sedentary work, typing, and repetitive computer hardware/software use • Ability to concentrate on analytical tasks, read information, and communicate verbally and in writing • May be required to complete partner compliance requirements, including background and drug screenings and disclosure of personal health information or personally identifiable information

🏖️ Benefits

• Competitive salaries • Health insurance • 401(k) plan with employer match • Paid parental leave