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Director, People Operations, AI & Process Automation

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

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⏰ Full Time

đź”´ Lead

👥 People Operations

đź‘» Ghost score 25%

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Logo of Trend Micro Europe

Trend Micro Europe

5001 - 10000 employees

đź”’ Cybersecurity

Cybersecurity

Trend Micro Europe is a leading cybersecurity company that focuses on making the world safe for exchanging digital information. With over 30 years of security expertise, Trend Micro provides a range of solutions including cloud security, antivirus software, endpoint protection, and network defense. Their XGen™ security strategy combines various threat-defense techniques and optimizes protection for different environments, enabling resilience for businesses, governments, and consumers. Trend Micro employs over 6,800 people across 65 countries and is known for its advanced global threat research and intelligence.

đź“‹ Description

• Identify manual, repetitive, or error-prone HR processes and redesign them for automation first, human-in-the-loop second • Build and deploy AI-powered workflows and agents for onboarding, offboarding, document processing, employee inquiries, and compliance activities • Connect Workday, ATS, and other People systems using automation platforms and AI tools • Design scalable workflows with appropriate human review, triggers, business rules, exception handling, and escalation paths • Audit People Operations workflows to improve efficiency, eliminate redundancy, and reduce compliance risk • Build reporting and dashboards for employee lifecycle metrics and operational performance • Recommend and implement technology solutions that improve scalability, accuracy, and employee experience • Own operational delivery of onboarding and offboarding • Partner with HR Business Partners, Talent Acquisition, Payroll, Benefits, and IT on employee lifecycle transactions • Ensure employee records, documentation, and HR processes remain accurate, compliant, and audit ready • Continuously evaluate lifecycle processes to improve efficiency, consistency, and employee experience

🎯 Requirements

• 5+ years of experience in HR, ideally in a tech or high-growth environment • 3+ years in a process improvement, operational excellence, or transformation-focused role • Experience managing employee lifecycle operations, including onboarding, offboarding and HR transactions in a fast-paced environment • Ability to balance strategic automation projects with hands-on operational support • Continuous improvement mindset and ability to design future-state solutions and execute day-to-day operations • Demonstrated experience building or implementing automation through no-code tools, AI agents/assistants, or scripting • Track record of redesigning manual HR processes to require less human touch, with measurable before/after results • Strong working knowledge of US employment law and HR compliance fundamentals • Excellent judgment regarding human empathy and discretion • High attention to detail and comfort handling confidential employee data • Builder's mindset • Prompt engineering or basic API/integration fluency • Must be authorized to work in the U.S. without current or future employment-based visa sponsorship

🏖️ Benefits

• Comprehensive medical, dental and vision insurance • Life insurance • Short & Long Term Disability • Pre-partum, maternity, parental and medical leave • Mental Health Wellness Program • Adoption Assistance • Wellness Incentive • Pet Insurance • 401(k) with company match • Paid Time Off • 14 Annual Holidays • Tuition Assistance • Employee Resource Groups • Bonus opportunity tied to company performance • Ongoing learning and broad technological opportunities • Team activities • Work-life balance • Equity, inclusion, and collaboration-focused culture

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