Manager, People Systems

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $90k - $105k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👥 People Operations

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Sound Physicians

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Sound Physicians is a physician-led healthcare services company that partners with hospitals and health systems to deliver specialty clinical programs including emergency medicine, hospital medicine, critical care (including tele-ICU), anesthesia, and accountable care for long-term and assisted living settings. The company combines clinical leadership, operational optimization, and revenue-cycle support to improve patient outcomes, stabilize hospital operations, and maximize financial performance through tailored, on-site and virtual care models.

📋 Description

• Serve as the primary technical owner and subject matter expert for UKG Pro across Core HR, Payroll, Time and Attendance, Benefits, Learning, Performance, Compensation, BI reporting, Bryte AI, and future modules • Own platform health, architecture, configuration standards, governance, technical guardrails, data integrity, and long-term stability • Own the technical UKG roadmap with the Director, People Operations & Systems • Act as product owner and project manager by intakeing, triaging, prioritizing, and delivering platform requests • Lead hands-on configuration, testing, and deployment of enhancements, workflows, and integrations • Serve as technical lead for UKG implementations, upgrades, and reconfigurations • Coordinate vendors and consulting partners • Partner with Finance on the WFM platform RFP and future system evaluations • Use Claude and Copilot 365 to accelerate documentation, testing, workflow automation, and analytics • Own UKG BI reporting architecture, including standard reports, dashboards, and ad hoc analytics • Serve as system owner for UKG internal controls, access, validation, and audit-ready configuration • Partner on data quality audits and People Analytics reporting • Equip People Operations, Payroll, and Finance with system tools, documentation, and reporting • Act as primary technical liaison with UKG and external HRIS partners • Drive issue resolution, provide impact assessments and technical guidance, and communicate status and risks proactively • Train stakeholders and document workflows • Manage and mentor the People Systems team • Establish standards, documentation, and repeatable processes • Support hiring, onboarding, and growth planning as the team evolves

🎯 Requirements

• Deep, hands-on knowledge of UKG Pro across Core HR, Payroll, Time and Attendance, Benefits, Learning, Performance, Compensation, and BI reporting • Experience with UKG WFM or a comparable time and attendance platform • Strong understanding of HRIS architecture, system design, and upstream and downstream data flows • Ability to translate complex business needs into scalable, sustainable solutions • Testing and quality discipline, with controlled validation before changes reach colleagues • Change management skills covering sequencing, communication, and training • Foundational data fluency and curiosity about the business • Ability to manage and prioritize multiple concurrent requests while maintaining quality and responsiveness • Effective verbal and written communication, including translating technical concepts for non-technical stakeholders • Ability to influence without authority across Payroll, Finance, IT, and People teams • Ability to document system standards, decisions, and workflows clearly • Working knowledge of Claude and Copilot 365, with demonstrated interest in applying AI to HR technology workflows • Bachelor’s degree in Human Resources, Information Systems, Business, or a related field, or equivalent practical experience • 7+ years of progressive HRIS or People Systems experience • Significant hands-on ownership of UKG Pro in a complex, multi-functional environment • Experience as a technical system owner or platform lead over multiple release cycles • Experience leading UKG implementations, enhancements, or major system changes • Experience coordinating vendors and internal partners • Prior technical mentorship, coaching, or people leadership, ideally in a player-coach capacity within a small HRIS or People Systems team

🏖️ Benefits

• A remote-first culture that values flexibility and collaboration • Opportunities to grow your career while making a real impact • Medical insurance • Dental insurance • Vision insurance • Health care and dependent care flexible spending account • 401(k) retirement savings plan with a company match • Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year • Ten company-paid holidays per year • Additional compensation beyond base pay