Regional Manager – Innovations Waiver

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🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $70.3k - $94.1k / year

⏰ Full Time

🟢 Junior

👔 Manager

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Trillium Health Resources

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance • Mental Health • Substance Use

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• Provide direct supervision and administrative oversight for a localized, Integrated Care Team supporting Innovations members and members without Innovation waiver funding living with mental health, substance use, and intellectual/developmental disabilities. • Ensure staff utilize workflows as required to complete Care Management Comprehensive Assessment and care plans for members as care needs change. • Monitor teams to help ensure integration of care through the establishment of an integrated care team (e.g. member, caretaker/legal guardian, family member, PCP, behavioral health provider, specialists, nutritionists, pharmacy, etc.) to meet the member’s needs. • Track the implementation of workflows, policies, and procedures that screen for and track on members’ social determinants of health needs that can include food, housing, transportation, and interpersonal safety/toxic stress. • Confirm that team members are able to identify needs, locate community resources, and link members to resources that help to address their social determinants of health needs. • Establish objective, quantitative performance measures to ensure that the team’s activities are efficient and help to drive member outcomes in addition the quality measures and outcomes set for the organization.

🎯 Requirements

• Bachelor’s degree in Health, psychology, sociology, social work, nursing, or another relevant human services area and a minimum of one (1) year of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI; OR • Associate’s degree in Health, psychology, sociology, social work, nursing, or another relevant human services area and a minimum of three (3) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI; OR • Equivalent combination of education/experience. • Must have a valid driver’s license. • Must reside within Mid State Region, which includes the following counties: Anson, Guilford, Montgomery, Randolph, and Richmond. • Must be able to travel within catchment as required. • Preferred: Supervision of two (2) or more employees • Experience focused on working with Innovations in the mental health, substance use, and/or intellectual/developmental disability and TBI populations

🏖️ Benefits

• Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies