Consultant IT Operations

🔥 1 hour ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $107.8k - $177.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Trinity Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

🏨 Hospitality

🔥 Funding within the last year

💰 $20k Grant - Trinity Health on 2025-10

Healthcare • Non-profit • Hospitality

Trinity Health is one of the largest not-for-profit, faith-based healthcare systems in the United States. With approximately 127,000 colleagues and over 38,300 physicians and clinicians, it provides a wide range of medical services and care to diverse communities across 26 states. The organization emphasizes its mission-driven, faith-based values, community impact, employee benefits, and career opportunities including travel nursing through its FirstChoice program. Headquarters are listed in Livonia, Michigan. Trinity Health focuses on patient care, community health, and supporting a large workforce of clinical and non-clinical staff.

📋 Description

• Provide planning, integration, and administrative support for technology-related initiatives supporting business goals and requirements • Participate in short- and long-term business planning sessions and provide IT operations input • Serve as liaison between business areas, IT, and vendors in coordination with project managers • Develop innovative solutions and resolve operational issues and process challenges • Cultivate cross-functional relationships across Clinical, Revenue, Finance, and IT business lines • Provide coaching support to IT leaders for change management outcomes • Oversee and be accountable for daily activities of assigned colleagues • Provide staff training and development, estimate personnel needs, assign work, and ensure deadlines are met • Interpret and ensure consistent application of organizational policies • Develop and adapt operational processes and procedures • Communicate and implement change initiatives and monitor acceptance • Research organizational best practices and identify operational improvement opportunities • Determine operational objectives by studying business functions, gathering information, and evaluating outputs • Use qualitative observations and quantitative data to drive decision-making • Lead facilitation, develop content and best practices, and monitor progress for one or more IT Centers of Excellence • Execute prioritized business plans and high-value improvement opportunities • Maintain relationships with system office and regional health ministry business and IT leaders • Communicate operating initiatives to achieve customer needs and business outcomes • Engage in negotiation and resolution of standard issues • Maintain knowledge of applicable laws, regulations, Trinity Health policies, and standards of conduct • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in healthcare, information technology, business administration or a related field, and a minimum of five (5) years of consulting or relevant leadership experience, or an equivalent combination of education and experience • Foundational knowledge of IT operations or IT project management • Proficient knowledge in four or more business operations disciplines, with expert-level knowledge in at least two disciplines • Strong leadership, organization, integration and execution skills • Experience planning, formulating and executing strategies • Ability to define program, process or business objectives and scope • Ability to identify, evaluate and articulate operational opportunities, business needs and gaps • Strong interpersonal, consultative, relationship-building, communication, persuasion and negotiation skills • Effective vendor interface and management experience • Ability to facilitate teams and influence people • Ability to lead in an ambiguous, highly collaborative, matrixed organizational structure • Minimum two (2) years of formal or informal leadership experience • Certification in PX Essentials and Root Cause Analysis training, or equivalent • Enrollment and completion of A3 Thinking for Leaders certification, or equivalent, within first twelve (12) months in the role • Willingness to learn, develop skills, and give and receive constructive feedback • Ability to operate in a collaborative, shared leadership environment • Ability to travel to various Trinity Health sites (10%) as needed • Ability to organize work priorities, adapt to changing priorities, and work concurrently on multiple tasks/projects • Ability to comply with Trinity Health policies and procedures

🏖️ Benefits

• Remote work arrangement indicated in the job title • Travel to various Trinity Health sites limited to 10% as needed • Equal Opportunity Employer