Quality Assurance Analyst – Enterprise Document Management, EDM

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🦀 Maryland – Remote

🦀 Maryland – Remote

⏰ Full Time

🟢 Junior

🔧 QA Engineer (Quality Assurance)

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TriTech Enterprise Systems, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏛️ Government

🏢 Enterprise

IT Consulting • Government • Enterprise

TriTech Enterprise Systems, Inc. is an information technology consulting firm that was established in May 2002. The company is renowned for its IT consulting services aimed at improving organizational performance and reducing overhead. With over 50 years of combined experience in IT consulting, TriTech offers a range of services including IT consulting and business analysis, program and project management, network infrastructure, data management, systems integration and testing, information assurance, and agile delivery and transformation. The company is certified as an SBA HUBZone and SDB, as well as MDOT MBE/DBE and Prince George's County MBE/CBSB. TriTech is committed to providing cutting-edge solutions through innovation and the application of emerging technologies, supporting business solutions for federal, state, local governments, and commercial industries. It holds a CMMI Level 3 maturity rating, emphasizing its structured approach to process improvement and service delivery.

📋 Description

• Review business and technical requirements, providing actionable feedback to ensure clarity, completeness, and testability. • Develop and maintain test plans, test cases, test data, and documentation aligned with real-world business scenarios. • Execute functional, integration, and regression testing across OnBase workflows and integrated SaaS platforms. • Validate end-to-end business processes, including document management, workflow routing, and system-to-system data exchanges. • Perform integration testing across enterprise platforms such as PeopleSoft, Salesforce, DocuSign, and other third-party systems. • Partner closely with business stakeholders to understand workflows, provide testing support, and ensure solutions align with real-world business needs. • Create, coordinate, and track User Acceptance Testing (UAT), ensuring effective execution and business validation. • Conduct system demos and walkthroughs to support stakeholder understanding and solution acceptance. • Identify, document, track, and validate defects using tools such as Azure DevOps or Jira, ensuring timely resolution. • Validate data integrity, reconciliation, and accuracy across systems, including transaction and document flows. • Collaborate with developers, business analysts, QA leads, and platform teams to ensure alignment with quality standards and delivery timelines. • Participate in Agile/Scrum ceremonies and contribute to the continuous improvement of QA processes and methodologies. • Manage and support testing across multiple concurrent projects and priorities. • Build subject matter expertise (SME) in OnBase workflows, integrations, and associated business processes. • Demonstrate a solution-oriented mindset, independently analyzing issues, identifying root causes, and driving resolution with minimal guidance. • Apply strong communication skills to clearly articulate testing outcomes to both technical and non-technical stakeholders.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). • 1-3 years of QA experience with demonstrated strength in functional testing and exposure to integration testing related to SaaS platforms and OnBase workflows in the education domain. • Experience with end-to-end integration testing across enterprise platforms such as PeopleSoft, Salesforce, and DocuSign. • Strong ability to analyze requirements and translate them into effective test scenarios and cases. • Experience supporting and coordinating User Acceptance Testing (UAT) with business stakeholders. • Proficiency with test and defect management tools (e.g., Azure DevOps, Jira). • Strong attention to detail with a focus on data validation, accuracy, and process integrity. • Ability to manage competing priorities and deadlines in a fast-paced, Agile environment. • Strong written and verbal communication and collaboration skills. • Experience working in Agile/Scrum environments.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities