Account Director, Cyber & Threat Intel

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TRM Labs

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

₿ Crypto

📋 Compliance

🤝 B2B

Crypto • Compliance • B2B

TRM Labs is a blockchain intelligence company that provides transaction-monitoring, forensics, and compliance solutions for businesses and public-sector organizations dealing with cryptocurrencies. Their platform and products (examples: Compliance360, Investigation360, Seizure360, Supervision360, BlockInt API, MCP, wallet screening, Know-Your-Asset) help banks, crypto firms, regulators, law enforcement, and tax authorities detect, investigate, and block illicit crypto activity, support seizures, and meet AML/CTF and supervision requirements. TRM also offers training and certification (TRM Academy) and professional services such as incident response and capacity development.

📋 Description

• Drive TRM’s go-to-market strategy in the US Private Sector market • Expand and strengthen TRM’s foothold in the North American private sector space • Own the entire sales process with new and existing customers • Connect with current and prospective key stakeholders, identify mission applications, budgets, decision-makers, influencers, and process owners • Spearhead implementation of blockchain intelligence into customer workflows • Build an intimate understanding of customers’ use of TRM tooling and data and improve customer success • Own, plan, execute, and quarterback client relationship activities, feedback loops, referrals, renewals, upsells, cross-sells, and expansions • Create and execute strategic territory plans to meet revenue and churn goals and pursue growth opportunities • Develop TRM product and customer-vertical expertise across demonstrations, trials, advisory sessions, and innovation workshops • Gather and prioritize customer feedback and champion it within TRM • Develop satisfied customers who refer prospects, champion TRM, and provide feedback

🎯 Requirements

• At least 8+ years of experience selling SaaS products, or 4 years accompanied by expert customer-domain and mission knowledge and a consulting background • Experience with threat intelligence and cybersecurity products and their use in financial networks • Strong knowledge of cybersecurity organizations, workflows, procurement processes, and organizational structures • Strong customer-facing presentation and listening skills, with ability to establish credibility with senior executives • Ability to understand customer needs and build and convey compelling value propositions • Ability to manage a large volume of fast-moving accounts • Customer relationship development, use-case identification, customer satisfaction, prospecting, and deal-closing experience • Adaptability in rapidly changing goals and priorities • Autonomous ownership and execution • Excellent communication of complex ideas • Ability to collaborate cross-functionally and with people at all organizational levels • AI fluency: expected to apply AI to accelerate workflows, structure and solve problems, improve output quality, and increase speed and leverage; evaluated during interviews

🏖️ Benefits

• Competitive benefits, wellness programs, and time away from work, varying by country and local employment requirements • Distributed-first/remote work environment • Opportunities for growth and contribution • Frequent feedback and collaboration • AI tools to accelerate and reimagine work