TRM Labs
51 - 200 employees
🔒 Cybersecurity
💸 Finance
💰 $70M Series B on 2022-11
Blockchain • Cybersecurity • Finance
TRM Labs is a company that delivers blockchain intelligence to detect crypto-facilitated crime and ensure compliance and safety worldwide. Their services include forensics, tactical transaction monitoring, wallet screening, and know-your-entity solutions. TRM Labs supports government agencies, financial institutions, and crypto businesses globally by providing blockchain investigations and risk management solutions to combat fraud and financial crime. They are trusted by leading organizations to help prove crypto cases in court and build safer financial systems.
Customer Support Representative
Job not on LinkedIn
🕒 June 1
🇺🇸 United States – Remote
💵 $60k - $90k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
TRM Labs
51 - 200 employees
🔒 Cybersecurity
💸 Finance
💰 $70M Series B on 2022-11
Blockchain • Cybersecurity • Finance
TRM Labs is a company that delivers blockchain intelligence to detect crypto-facilitated crime and ensure compliance and safety worldwide. Their services include forensics, tactical transaction monitoring, wallet screening, and know-your-entity solutions. TRM Labs supports government agencies, financial institutions, and crypto businesses globally by providing blockchain investigations and risk management solutions to combat fraud and financial crime. They are trusted by leading organizations to help prove crypto cases in court and build safer financial systems.
📋 Description
• Own the customer inbox • Investigate bugs end-to-end • Work the queue with engineering • Close the loop with customers
🎯 Requirements
• B2B SaaS support for non-technical end users • Strong written communicator • Comfortable working with AI tools • Organized in a queue-driven environment • Patient and empathetic
🏖️ Benefits
• Health insurance • Professional development opportunities • Flexible working arrangements
Apply NowSimilar Jobs
🕒 June 1
Customer Experience Manager for Mark43, advocating for clients' needs in law enforcement through collaborative post-implementation support. Ensuring user satisfaction and driving product adoption through customer engagement.
🕒 May 31
Customer Experience Specialist serving customers for Signet's major jewelry brands via phone. Delivering exceptional service and tailored resolutions to customer inquiries while maintaining accurate records.
🕒 May 30
WTW
10,000+ employees
Seasonal Benefit Customer Service Representative assisting clients with enrollment and updates to their health care and pension plans. Providing superior customer service in a remote work environment with office equipment pickup requirement.
🕒 May 30
PassTime
51 - 200
Customer Care Center Analyst providing support for GPS solutions at PassTime. Effectively communicate with customers, manage inventory, and resolve queries.
🇺🇸 United States – Remote
💵 $21 - $23 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🕒 May 29
Technology Sales Support Specialist developing sales documentation and solutions for customer interactions in a remote role with travel. Supporting sales initiatives and technical training for a global technology company.
🇺🇸 United States – Remote
💵 $57.4k - $98.3k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
