Salesforce Engagement Lead – Project Manager

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TruSummit Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

💼 Consulting

🏢 Enterprise

☁️ SaaS

Consulting • Enterprise • SaaS

TruSummit Solutions is a unique Salesforce consultancy that partners with businesses to implement innovative technology solutions tailored to their specific needs. They offer a comprehensive range of services, including strategic consulting, business process optimization, data strategy, and managed services, all aimed at maximizing the investment in Salesforce. With over 14 years of experience and a focus on creating customized solutions, TruSummit Solutions is dedicated to enhancing business performance and measuring success through effective Salesforce implementations.

📋 Description

• Serve as primary lead on client projects and facilitate client stakeholder engagement to ensure successful execution and delivery • Develop and implement project management methodologies, standards, and processes to enhance project efficiency and effectiveness • Work closely with delivery team leads and senior management to ensure high levels of client satisfaction • Align to and champion TruSummit’s Delivery Process framework with the PM team • Provide expert guidance and support to project managers throughout planning, execution, and monitoring • Identify, assess, and mitigate project risks, resolving escalated issues to minimize disruptions • Collaborate with leadership to align project activities with TruSummit's strategic goals and objectives • Define and track project KPIs, providing regular reports and updates to leadership • Lead and mentor project managers through guidance, training, and performance feedback • Conduct resource planning and allocation with resourcing managers • Foster relationships with internal and external stakeholders and manage expectations • Serve as an escalation point for project resources and stakeholders

🎯 Requirements

• Bachelor's or Master's degree in a relevant field, such as Business Administration, Computer Science, or Project Management • 3+ years of experience leading enterprise software implementation projects or managing a team of project managers • 3+ years of relevant industry experience in Professional Services Project Management • Strong leadership abilities and capacity to drive project success and manage teams through change • Proven project management experience with Salesforce implementations or related CRM systems • Ability to earn the trust of sponsors and key stakeholders, set direction and approach, resolve conflicts, deliver tough messages, and execute with limited information and ambiguity • General familiarity with Salesforce platform capabilities, features, and best practices • Proficiency using Microsoft Office 365 products, specifically Microsoft Excel and PowerPoint • Excellent customer-facing skills, professional presence, and entrepreneurial attitude • Knowledge and experience with formal delivery methodologies, including Agile, SCRUM, and Waterfall • Strong written and verbal communication skills • Self-motivated, self-directed, highly organized, and detail-oriented • Ability to prioritize tasks, work on multiple assignments, and manage ambiguity • Ability to travel up to 30% • Must be authorized to work in the United States

🏖️ Benefits

• Medical, Dental, and Vision insurance • Flexible schedule • Unlimited Paid time off • Employer-Matching 401k Retirement Plan • Funding for each employee’s professional development • Reimbursement for health club memberships & internet/phone • Competitive salary – reviewed annually • Performance bonus • Flexible working schedule • Funding for each employee's professional development (Salesforce Certification, PMP, etc.) • Certification exam bonus • Life and disability insurance • Company Laptop • Charity & Volunteer Days • Team celebrations and presidents club for all employees!