Principal SRE

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $174.7k - $262k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Merative

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2022

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Merative is a healthcare data, technology, and analytics company. It offers a range of solutions aimed at improving health outcomes by focusing on clinical decision support, healthcare analytics, medical imaging, clinical development, and health and human services. Key products and services include Micromedex for clinical decision support, Zelta for clinical data management, Merge for imaging solutions, and Truven for healthcare analytics. Merative serves a diverse client base, including healthcare providers, life sciences companies, governments, health plans, and employers. The company is dedicated to enhancing healthcare delivery and decision-making by leveraging real-world data and advanced analytics to provide actionable insights and tailored solutions.

📋 Description

• Leverage deep technical expertise to set the reliability, observability, and operational automation direction for business-critical, PHI-bearing cloud platforms • Establish reliability standards, service level objectives, and automation practices across multiple teams • Provide technical guidance, mentorship, and leadership across development, QA, and operations teams • Act as a senior escalation point for complex or high-severity production issues • Build reliability capability through design reviews, pairing, and blameless post-incident learning • Define and govern SLO management frameworks, service level indicators, and error budgets • Set observability standards for metrics, logging, tracing, and alerting • Own incident detection, response, escalation, post-incident review, and corrective actions • Lead capacity planning, performance engineering, failure-domain isolation, and disaster recovery design • Drive resilience patterns into product architecture with development teams • Design platform-operations automation strategy, standards, patterns, and tooling • Implement automated remediation for recurring failure modes • Build and maintain infrastructure-as-code, environment provisioning, and deployment automation • Automate patching, scaling, certificate rotation, backup and restore validation, and disaster recovery exercises • Build self-service tooling for development and support teams • Automate evidence collection and verification of security and compliance controls for PHI-bearing workloads • Identify, measure, and reduce operational toil • Liaise with development, product, program management, support, implementation, security, and other cross-functional teams • Support resolution of customer concerns • Create, review, and approve architecture, design, and project documents • Plan, track, and deliver reliability and automation initiatives on time and on budget • Report initiative status and escalate deviations from commitments • Represent the platform’s reliability posture to customers and auditors • Provide input into cloud-consumption and tooling budgets • Participate in an on-call escalation rotation, including occasional work outside standard business hours • Travel approximately 5%

🎯 Requirements

• Degree in Computer Science, Engineering or related field; or equivalent level of industry related experience • 10+ years’ experience in software engineering, systems engineering, or infrastructure operations • Demonstrated progression into a principal or staff level technical role • Demonstrated experience informally leading teams, projects or people to successful outcomes • Demonstrated experience operating production SaaS at scale against formal availability commitments • Demonstrated experience designing and implementing operational automation that measurably reduced manual effort or recovery time • Cloud infrastructure and architecture, with depth in Microsoft Azure • Infrastructure as code and configuration management, such as Terraform, Bicep/ARM, or Ansible • CI/CD pipeline design and release automation • Containers and orchestration, including Kubernetes/AKS; service mesh concepts • Observability and telemetry tooling, such as Azure Monitor/KQL, Prometheus, Grafana, and distributed tracing • Proficiency in at least one automation or systems language, such as Python, Go, Bash, or Java • Linux administration, networking, and identity/authorization fundamentals • Incident management and post-incident analysis practice • Ability to understand software architecture and design patterns • Technical Project Management • Experience in an Agile Environment • Microsoft Office • Possess fundamental leadership skills including strategic thinking, team building, adaptability and conflict resolution • Ability to technically lead and influence experienced level professionals • Preferred: Azure certification, regulated-environment experience, medical imaging experience with DICOM and HL7, Agile/Scrum, Istio, Kafka, relational and NoSQL data platform operations, cybersecurity, chaos engineering, data engineering, and machine learning/artificial intelligence applied to operations

🏖️ Benefits

• Remote first / work from home culture • Flexible vacation to help you rest, recharge, and connect with loved ones • Paid leave benefits • Health, dental, and vision insurance • 401k retirement savings plan • Infertility benefits • Tuition reimbursement • Life insurance • EAP – and more!