
1001 - 5000 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
🔥 12 hours ago
🤠 Texas – Remote
💵 $190k - $230k / year
⏰ Full Time
🔴 Lead
🚰 Data Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 2%
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1001 - 5000 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
• Serve as a trusted Data & AI architecture advisor to client business and technology stakeholders. • Lead client discovery and architecture workshops, translating business needs into executable Microsoft Data & AI architectures and modernization roadmaps. • Guide architecture decisions across Microsoft Fabric, Azure Databricks, or integrated Fabric + Databricks architectures. • Communicate architecture alternatives, trade-offs, risks, costs, and recommendations to executive and technical audiences. • Support presales activities including solution shaping, architecture development, technical presentations, estimation, proposals, and statements of work. • Collaborate with Microsoft architects, account teams, and technology specialists on strategic opportunities. • Provide technical leadership and mentorship to architects and engineering teams while validating designs and guiding implementation. • Define target-state Data & AI architectures, solution architectures, standards, and reusable Microsoft ecosystem design patterns. • Lead data modernization, cloud migration, analytics, and AI initiatives. • Architect lakehouse and data platform solutions using Microsoft Fabric, OneLake, Azure Databricks, ADLS, Delta Lake, and Power BI. • Define and implement Medallion Architecture patterns for ingestion, transformation, data quality, governance, and consumption. • Design batch and streaming ingestion, transformation, integration, storage, semantic models, APIs, analytics, and AI consumption architectures. • Establish strategies for data products, enterprise data models, semantic layers, metadata, lineage, data quality, and master/reference data. • Embed governance, security, privacy, metadata, lineage, and data quality into architecture designs. • Define governance patterns using Microsoft Purview, Fabric governance capabilities, or Databricks Unity Catalog. • Architect AI-ready data platforms supporting Generative AI, Agentic AI, and enterprise AI applications. • Design solutions using Azure AI Foundry, Azure OpenAI, Azure AI Search, Fabric Data Agents, LLMs, RAG, embeddings, vector search, and AI agents. • Establish approaches for grounding, AI evaluation, observability, security, MLOps/LLMOps, and production readiness. • Evaluate emerging Microsoft Data & AI capabilities and define enterprise adoption patterns.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, Information Systems, or a related discipline. • 12+ years of technology experience, including significant experience in enterprise data platforms, cloud, analytics, and architecture. • 5+ years of architecture or senior technical leadership experience delivering large-scale enterprise data solutions. • Deep experience architecting Data & Analytics solutions on Microsoft Azure and defining target-state architectures and modernization roadmaps. • Strong experience with Microsoft Fabric and/or Azure Databricks, including OneLake, lakehouse architecture, Delta Lake, data engineering, semantic models, and analytics. • Strong understanding of Medallion Architecture, data products, semantic layers, batch/streaming architectures, APIs, and event-driven integration. • Strong technical foundation in SQL, Python, Spark, distributed processing, data modeling, integration patterns, and APIs. • Strong understanding of Azure AI Foundry, Azure OpenAI, Azure AI Search, Fabric Data Agents, Generative AI, RAG, vector search, and Agentic AI architectures. • Experience designing architectures supporting enterprise analytics, Power BI, AI/ML, Generative AI, and conversational access to enterprise data. • Strong knowledge of Microsoft Purview, Unity Catalog, data governance, security, privacy, metadata, lineage, and data quality. • Strong understanding of Azure security including Entra ID, RBAC, managed identities, Key Vault, VNets, and Private Link/private endpoints. • Demonstrated ability to translate business requirements into architecture decisions, solution designs, and implementation roadmaps. • Experience with client discovery, presales solution architecture, estimation, technical presentations, and proposal development. • Strong executive communication and presentation skills with the ability to engage client leaders, Microsoft stakeholders, architects, and engineering teams. • Relevant Microsoft Azure, Microsoft Fabric, and/or Databricks certifications preferred.
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