Flex Agent

Job not on LinkedIn

🔥 31 minutes ago

🤠 Texas – Remote

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💵 $18 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of TTN Fleet Solutions

TTN Fleet Solutions

51 - 200 employees

Founded 2009

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

TTN Fleet Solutions is a provider of emergency roadside assistance and heavy-duty truck repair services that helps commercial fleets minimize downtime and manage maintenance events. The company operates a nationwide network of tow, mobile repair, and shop service providers, offers 24/7 contact-center and accident management solutions, and supplies a web-based FleetAssist platform for real-time dispatch, tracking, and provider management. TTN emphasizes driver support, cost control, and visibility for fleet managers, serving as an outsourced or supplemental operations partner for transportation and logistics companies.

📋 Description

• Dispatch roadside repair, tow service, accident management, and cargo recovery professionals for stranded truck drivers • Understand drivers’ needs and dispatch appropriate solutions • Communicate with drivers and vendors to achieve successful outcomes • Help drivers return safely to the road and home • Complete three weeks of virtual classroom training, Monday–Friday, 8 a.m.–5 p.m. CST • Work full-time from home on morning, afternoon, or evening shifts • Work one weekend day

🎯 Requirements

• One to three years dispatch experience REQUIRED • Positive attitude ready to serve customers • Ability to answer phones quickly and professionally • Attention to detail and organizational skills • Active listening and conversation documentation • Strong communication by email and chat • Ability to collaborate with peers and leaders to resolve customer concerns • Ability to evaluate situations and determine the appropriate level of response • Ability to remain calm, empathize, and act confidently during stressful situations • Ability to establish and maintain effective working relationships • Ability to multitask in a dynamic, fast-paced environment • Ability to read maps and provide directions • Stable, high-speed internet meeting minimum requirements • Ability to use Zoom effectively • Typing speed of at least 35 WPM with 80% accuracy • Must pass a background check and drug test • Must live and work in the United States • Quiet and distraction-free working area is mandatory • Ability to spend long periods on the phone while seated • One weekend day required • Morning, afternoon, and evening shift availability

🏖️ Benefits

• Competitive healthcare • Great time off package • Career development with internal advancement opportunities • Monthly internet stipend • Computer equipment provided • Three weeks of paid Virtual Classroom training • Overtime pay available • Shift differential available

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