Program Manager, Digital

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tuesday

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤲 Charity

🤝 Non-profit

☁️ SaaS

Charity • Non-profit • SaaS

Tuesday is a company that offers a fundraising software platform specifically designed for nonprofits and changemakers. The Tuesday app provides a social platform that enables nonprofits to engage their networks in a fun and impactful nonprofit auction shopping experience aimed at supporting humanitarian causes. With user-friendly digital fundraising technology, Tuesday centralizes fundraising management through state-of-the-art donation management tools, making it easier for organizations like Meals on Wheels and Aga Khan Foundation to grow their impact through auctions and donation campaigns. Tuesday is dedicated to giving back every day with its nonprofit-first technology.

📋 Description

• Own the day-to-day execution and operational performance of the myTuesday digital patient access program • Maintain visibility across device deployment, replacements, returns, inventory, and vendor-managed workflows • Serve as the primary day-to-day owner of key vendor relationships • Establish expectations, monitor vendor performance, address issues, and hold partners accountable • Translate program goals and priorities into operating plans, processes, and measurable actions with Product and Operations • Monitor inventory, utilization, and anticipated patient demand to forecast future needs and address capacity risks • Establish visibility into patient adoption and utilization, inventory, vendor performance, and operational effectiveness • Use program data and operational insights to identify trends, risks, and opportunities and improve performance • Strengthen, standardize, document, and appropriately automate operational workflows • Drive operational readiness for program changes or expansion • Identify operational issues and process gaps and coordinate timely resolution across teams • Periodically assist patients with device setup or troubleshooting • Use patient feedback to improve program operations and patient experience • Support additional program management and cross-functional Product organization initiatives

🎯 Requirements

• Bachelor’s degree required, preferably in business, healthcare administration, operations, technology, or a related field • 3+ years of professional experience in program management, business operations, product operations, healthcare operations, project management, or a related field • Demonstrated ability to independently manage programs, processes, or operational workstreams and drive work from planning through execution • Strong organizational and project management skills, with the ability to manage multiple priorities, dependencies, and stakeholders • Strong problem-solving skills and the ability to identify operational gaps, develop practical solutions, and drive issues through resolution • Comfort working with data and reporting to evaluate program performance, identify trends, and inform operational decisions • Strong written and verbal communication skills, with the ability to work effectively with internal stakeholders, external partners, and patients • Strong sense of ownership and accountability, with the ability to proactively identify what needs attention and drive work forward • Comfort working with technology and helping others navigate technical issues when needed • Ability to operate effectively in a fast-paced environment where priorities, programs, and processes continue to evolve • Experience in healthcare, digital health, healthcare technology, or technology-enabled services is preferred

🏖️ Benefits

• Comprehensive benefits including medical, dental, vision, and life insurance • Paid time off and holidays • Employer 401(K) match • Remote work with multiple onsite sessions each year to maximize collaboration and team building • Dynamic and inclusive team environment • Meaningful mission-driven work • Equal opportunity employer