Partner Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

💵 $160k - $210k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Twelve Labs's careers page ↗Twelve Labs's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Twelve Labs

Twelve Labs

11 - 50 employees

🤖 Artificial Intelligence

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

Twelve Labs is a company that specializes in developing state-of-the-art multimodal AI solutions that understand videos like humans. Their technology allows for natural language video search, generation of text from video content, and rich video embeddings for various applications. They provide APIs to power intelligent video applications that can search, generate, and embed content from vast video libraries. Twelve Labs aims to revolutionize video AI by offering customizable and scalable models suitable for enterprise use, ensuring secure data handling in line with global compliance standards.

📋 Description

• Own the operational layer across all partners and drive revenue through partnerships • Recommend partner investments and prioritize events, field enablement and joint sales plays using pipeline and win data • Learn partner organizational structures, budgets, metrics and leadership priorities to secure joint investment • Design repeatable joint sales plays and measure qualified pipeline and closed revenue • Bring data and recommendations to quarterly business reviews and joint planning sessions • Maintain partner-portal listings, program tiers, certifications and compliance deadlines • Own co-sell operations end to end, including opportunity registration, CRM synchronization, funding and credit submissions, and marketplace/channel transactions with Sales, Finance and Legal • Build partner-pipeline reporting covering sourced versus influenced revenue, deal velocity, forecast and ROI • Run the partner engagement calendar with Partner Marketing and the solutions architect team • Build operating models and playbooks for co-sell motions and rapid partner onboarding • Build and improve AI automations and agent workflows for opportunity registration, funding submissions, data hygiene and reporting

🎯 Requirements

• 5-7 years in partnerships, alliances, partner operations, sales operations or RevOps at a B2B SaaS, data or cloud company • Experience running co-sell with at least one major cloud or data platform partner • Hands-on AWS experience, including Partner Central, ACE, funding and credits such as SCA, strongly preferred • Snowflake, GCP or Azure partner-program experience • Experience recommending partner time and budget using data • Experience navigating a large partner’s internal structure and making data-backed cases • Experience building or running joint sales plays, field enablement or partner events producing qualified pipeline and closed-won revenue • Experience designing or running partner-program components such as tiers, incentives, MDF, deal registration or partner payouts • Data-driven; comfortable owning pipeline metrics, forecasting and reporting • Experience building AI workflows or automations with Claude, ChatGPT or similar tools • Clear written and verbal communication • Comfortable building processes in ambiguous, high-growth environments • Experience working across Sales, Marketing, Product and Engineering • Curiosity about video AI and partner ecosystems • Nice to have: experience at an ISV selling with or through AWS, Snowflake or VAST Data, or on the partner side • Nice to have: channel or ISV partner-program experience, including reseller terms and deal registration • Nice to have: ACE or another partner portal integrated with a CRM • Nice to have: AI/ML, data infrastructure or developer-focused product experience

🏖️ Benefits

• An open and inclusive culture and work environment • Work closely with a collaborative, mission-driven team on cutting-edge AI technology • Full health, dental, and vision benefits • Extremely flexible PTO and parental leave policy • Office closed the week of Christmas and New Years • Monthly wellness stipend • Annual Learning & Development stipend • Global offices in San Francisco and Seoul • Coworking office memberships for remote team members • VISA support where applicable • Transportation stipend (SF & NY onsite only) • Daily meal support (SF & NY onsite only) • Equity

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