Director, Global Security Operations Center

Job not on LinkedIn

🔥 2 minutes ago

⛰️ Colorado, Hawaii, +8 more states – Remote

⛰️ Colorado – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $171.1k - $213.9k / year

⏰ Full Time

🔴 Lead

🛡️ Security Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead and develop a high-performing, customer-focused team of global GSOC and protective intelligence analysts • Implement, deploy, and manage technologies enabling global situational awareness of business-impacting events • Refine emergency and non-emergency monitoring protocols for access control, intrusion detection, video surveillance, and fire/life safety systems • Manage investigations of anomalous activity, risk assessments, emergency accountability, response logistics, emergency notifications, and situational reports • Develop policies and procedures ensuring consistent GSOC service quality across regions and stakeholders • Brief executive leadership during incidents and crisis events • Brief external customers on GSOC infrastructure and capabilities • Select and manage equipment, software solutions, and vendors for GSOC and physical security operations • Build strategic partnerships with stakeholders • Establish and monitor performance metrics for program effectiveness, personnel, and return on investment • Provide strategic business direction based on global risk analysis • Perform additional duties as assigned

🎯 Requirements

• 10+ years of experience in GSOC, risk, and intelligence leadership or equivalent security, military, or law enforcement operations • Proficiency in physical security risk monitoring technologies, systems, software, integrations, and data aggregation, optimization, and visualization tools • Demonstrated experience overseeing risk analysis, physical security, protective intelligence, surveillance detection, incident tracking, protection of sensitive and proprietary information, incident and crisis management, and business continuity • Proficiency with operational oversight of executive travel and major events • Ability to independently implement initiatives and balance multiple work streams and competing priorities in a fast-paced environment • Analytical and critical thinking skills to solve broad problems and analyze data for decision making • Ability to prepare and update process documents and professional reports, and develop and deliver security-related training and education • Experience collaborating with executives, peers, regulatory agencies, and external clients to develop solutions and gain consensus • Experience developing and delivering security services and programs for remote employees • Experience conceptualizing and executing numerous initiatives while balancing competing priorities • Experience building relationships and partnering broadly • Excellent interpersonal, communication, organization, and presentation skills • Desired: 8+ years of experience developing professionals within the area of specialization • Desired: Broad understanding of NIST CSF, ISO27001, critical infrastructure protection requirements, physical security technology controls, mitigation tactics, and applicable regulatory requirements • Desired: Experience with sourcing and procurement models, tools, processes, and policies in a program/project/contract manager role • Desired: Fluency with data optimization, aggregation, anomaly detection, and geolocation tools • Desired: Fluency in Google Suite, Airtable, Jira, and ServiceNow • Desired: Fluency in Physical Security Incident Management Systems, including employee mass notification, asset monitoring, and travel duty of care systems

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Potential eligibility for Twilio’s equity plan • Potential eligibility for Twilio’s corporate bonus plan • Support for employee volunteering and donation efforts