Staff Solutions Architect, Contract Lifecycle Management

🕒 June 3

🏄 California, Connecticut, +4 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $128.6k - $188.9k / year

⏳ Contract/Temporary

🔴 Lead

💻 Solutions Engineer

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Collaborate with product managers, engineers, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies for the Contract life cycle management team. • Develop and maintain a holistic view of CRM-based processes and user personas to ensure your projects are compatible with upstream and downstream systems and processes. • Communicate regularly with a diverse group of stakeholders with different priorities and levels of technical acumen. • Lead projects end to end to improve the way our Go-To-Market and internal teams track and manage CPQ/CLM product, in partnership with the product owner and product manager. • Work with Product Managers to architect and implement solutions within Salesforce. Your work will include (but not be limited to) architecting automation and system behavior using Lightning Components, Apex, and Flow ensuring scalability, system health, and end user personas/experience. • Translate business requirements into technical solutions from a diverse group of stakeholders with varying priorities and levels of technical acumen. • Provide ongoing roadmap design and ownership in combination with the product owner and product manager. • Be an advocate for technology best practices and be a stakeholder representing technology.

🎯 Requirements

• 10 years of extensive experience with Salesforce and Order-to-Cash implementations. • 5+ years of experience designing and implementing large-scale automation within a CLM and e-signature tool (preferably Conga + DocuSign) inside the Salesforce ecosystem. • Advanced knowledge of Salesforce declarative automation, Conga X-Author, document templates, and DocuSign APIs. • Demonstrated ability to capture thinking, recommendations, and process mappings in clear, highly detailed documentation. • Proven track record of operating as a strategic partner who can constructively challenge stakeholders and leadership in the interest of system scalability and long-term sustainability. • Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives in a fast-paced environment. • Highly analytical with a data-driven approach to problem-solving and decision-making. • Ability to think strategically and translate complex or ambiguous concepts into actionable plans.

🏖️ Benefits

• Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Generous time off • Ample parental and wellness leave