Bilingual Certified Medical Assistant – English/Spanish

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

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Twin Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Twin Health is a company that focuses on improving the metabolic health of employees and health plan members by preventing and reversing chronic metabolic diseases. Utilizing proprietary Digital Twin AI technology, combined with smart devices, wearables, and a clinical care team, Twin Health provides personalized health recommendations. The solutions help in weight loss, lowering blood sugar levels, improving energy, mood, and sleep, and reducing dependency on costly medications by addressing the root causes of metabolic dysfunction. Their evidence-based programs deliver substantial health benefits, including considerable reduction in blood sugar levels, medication elimination, and overall metabolic health improvement, within six months.

📋 Description

• Work across practice areas including Intake, Member Enrollment, and Member Program Activation • Capture, enter, and confirm health profile information for virtual onboarding and visits • Collect and maintain accurate member health information while upholding HIPAA compliance • Conduct new-member phone call visits using scripts and complete documentation • Engage members about Twin Health in partnership with the Enrollment team • Coordinate scheduling and ensure accuracy of scheduled member visits • Provide administrative support for care management activities and team projects • Complete medication requests, tasking actions, lab reminders and scheduling, prior authorizations, and non-clinical triage • Use EMR tools/platforms, portal messages, phone calls, faxes, and letters • Assist RNs with onboarding tasks • Participate in team huddles, care management planning, operations meetings, and continuous process improvement • Perform follow-up calls to members and primary care providers • Support clinical operations through team workqueues and daily task assignments • Work under general supervision of the Team Leader and/or Registered Nurse Ops Manager • Complete other assigned duties, including updating policies and procedures and learning new technology

🎯 Requirements

• National Certification in Medical Assisting • Strong written and verbal communication skills • 2+ years of college • 5+ years of experience in a healthcare setting working with clinicians • Three-five years of healthcare experience as a Medical Assistant, Certified Medical Assistant, Health Unit Coordinator, or similar • Experience with electronic health records and platforms • Experience using audio/visual technology or video conferencing platforms • Knowledge of healthcare practices and medical vocabulary • Knowledge of patient intake, medical information capture, and medication reconciliation • Access to high-speed internet and phone lines • Bilingual, fluent in Spanish preferred

🏖️ Benefits

• Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family • Health Savings Account and Flexible Spending Account options • 401k retirement savings plan • High level of flexibility • Remote and accomplished global team