Senior Principal Product Manager, Member Experience

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $195k - $225k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Twin Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Twin Health is a company that focuses on improving the metabolic health of employees and health plan members by preventing and reversing chronic metabolic diseases. Utilizing proprietary Digital Twin AI technology, combined with smart devices, wearables, and a clinical care team, Twin Health provides personalized health recommendations. The solutions help in weight loss, lowering blood sugar levels, improving energy, mood, and sleep, and reducing dependency on costly medications by addressing the root causes of metabolic dysfunction. Their evidence-based programs deliver substantial health benefits, including considerable reduction in blood sugar levels, medication elimination, and overall metabolic health improvement, within six months.

📋 Description

• Own the strategy, roadmap, and execution for Twin's member experience, spanning onboarding, personalized daily plans, AI guidance, and long-term engagement • Deliver AI-powered experiences across app, chat, voice, and proactive surfaces • Define the future of the Digital Twin experience and help members achieve their health goals • Develop understanding of member needs through user research, behavioral data, and experimentation • Translate complex behavioral, clinical, and technical problems into intuitive product experiences and clear product requirements • Balance rapid experimentation with long-term platform investments serving millions of members • Define and track success metrics, measure product impact, and iterate based on feedback, behavioral insights, and clinical outcomes • Drive alignment across executive leadership and cross-functional teams • Perform other duties as assigned

🎯 Requirements

• 8+ years of product management experience, including ownership of consumer-facing mobile and web products with measurable business impact • Proven track record defining product vision, setting strategy, and delivering products from concept to measurable outcomes • Experience building AI-powered consumer experiences, ideally leveraging LLMs, conversational AI, or personalization • Deep understanding of user-centered design, behavior change, engagement, and habit formation • Ability to translate ambiguity into product strategy and prioritize high-impact opportunities • Ability to define success metrics and use experimentation and analytics to prioritize investments • Demonstrated ability to lead cross-functional teams and deliver complex products from vision through launch • Exceptional written and verbal communication skills with ability to influence senior leadership • Applicants must be authorized to work for any employer in the U.S.; Twin cannot sponsor or take over sponsorship of an employment visa

🏖️ Benefits

• A competitive compensation package in line with leading technology companies • A remote and accomplished global team • Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family • Health Savings Account and Flexible Spending Account options • 401k retirement savings plan • High level of flexibility