Business Intelligence Analyst

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Business Intelligence Analyst

👻 Ghost score 25%

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Logo of University of Arkansas System

University of Arkansas System

10,000+ employees

Founded 1871

🏥 Healthcare

💼 Consulting

📚 Education

💰 $9.9M Grant on 2022-02

Healthcare • Consulting • Education

University of Arkansas System is a comprehensive public university system dedicated to advancing economic, educational, and cultural development in the state of Arkansas. The system incorporates a wide range of campuses and units, providing access to quality education, research, and community service. It offers premium benefits to its employees and hosts regular board meetings to discuss strategic planning and governance. The University of Arkansas System is committed to fostering growth through its strategic Transformation 2025 Plan and is led by a newly appointed president, retired United States Air Force Lieutenant General Jay B. Silveria. The system includes numerous universities, community colleges, and specialized institutions across Arkansas.

📋 Description

• Design, develop, maintain, and optimize Salesforce reports, dashboards, datasets, queries, and related reporting solutions • Gather and clarify stakeholder requirements and translate business questions into accurate reports and data products • Define and document reporting logic, calculations, assumptions, data definitions, and source-to-report relationships • Maintain a standardized report library with naming, ownership, documentation, access controls, and retirement practices • Develop reusable data models, reporting components, and standardized datasets • Fulfill ad hoc and specialty reporting requests and identify opportunities for standardized or self-service solutions • Design, configure, test, and monitor AI-assisted and automated reporting processes • Develop prompts, instructions, templates, business rules, structured outputs, evaluation criteria, and human-review checkpoints • Evaluate emerging AI, analytics, and automation capabilities • Monitor AI-assisted outputs for accuracy, consistency, security, bias, and compliance • Document capabilities, limitations, dependencies, risks, and support requirements of AI-assisted processes • Train and support staff in responsible use of reporting, automation, and AI tools • Design, maintain, and troubleshoot data pipelines, integrations, APIs, scheduled processes, and data loads • Use SQL and ETL tools to extract, transform, reconcile, and validate data • Implement automated quality checks, exception reports, monitoring, and alerts • Investigate and resolve reporting, integration, data-access, connectivity, and performance issues • Collaborate with system administrators, data owners, vendors, and institutional technology teams • Support data governance, metadata management, privacy, security, retention, documentation, and change-control practices • Consult with end users and recommend reporting, analytical, or automated solutions • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in computer science, information systems, data analytics or related field plus two (2) years of experience in data analysis, database management, reporting development, or business intelligence, or High School diploma/GED plus six (6) years of experience in data analysis, database management, reporting development, or business intelligence required • Working experience in at least two or more of: SQL, Data Warehousing, Semantic Data Models, and/or Epic Clarity • At least one year of experience in a client-facing role providing technical solutions • Proficiency in SQL and ETL tools • Experience with Salesforce CRM reporting and dashboard development • Working knowledge of data warehousing concepts and database structures • Familiarity with data integration processes and troubleshooting connectivity issues • Ability to translate business needs into technical solutions • Persons must have proof of legal authority to work in the United States on the first day of employment • Criminal Background Check • Preferred: knowledge of automation, AI-assisted tools, prompt design, and process improvement methodologies • Preferred: certifications in Salesforce, SQL, or data analytics • Preferred: knowledge of vector databases or graph databases

🏖️ Benefits

• Medical, Dental and Vision plans available for qualifying staff and family • Holiday, Vacation and Sick Leave • Education discount for staff and dependents (undergraduate only) • Up to 10% matched contribution from UAMS • Basic Life Insurance up to $50,000 • Career Training and Educational Opportunities • Merchant Discounts • Concierge prescription delivery on the main campus when using UAMS pharmacy

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