Senior Learning Specialist

🔥 52 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

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UBC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

Healthcare • Consulting • Biotechnology

UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.

📋 Description

• Design and create Facilitator Guides, Participant Workbooks, Job Aids, Exercises, Coaching Guides, blended learning solutions, and e-learning modules • Design and create knowledge resources for frontline staff • Assess, evaluate, and develop existing and new training programs and materials for internal and external use • Facilitate classroom and virtual training from onboarding through continued development and refresher training • Provide subject matter expertise and consultation on training development and facilitation • Lead learning design and development offerings across the business unit and multiple client programs • Onboard employees and contingent workers • Develop and deliver standardized system and process training through classroom and virtual methods • Travel to other UBC sites and client-hosted locations as needed • Evaluate training impact with participants and management • Review quality and performance records to identify retraining needs • Respond to training requests from leadership, program managers, and quality teams • Maintain and update training programs and materials for system and process changes • Author and deliver customized training, simulation scenarios, and practical exercises • Document and maintain training records and documentation • Research, author, publish, and maintain process documentation using KMS, MS Word, Dreamweaver, Flare, and related tools • Collaborate with departments, Business Owners, and subject matter experts to document procedures and translate business needs into user instructions • Lead projects involving documentation-flow and storage improvements and training-related SOP revisions • Manage or participate in projects supporting Operations Learning goals • Collaborate and cross-train with Learning and Quality teams • Build partnerships with internal clients through needs assessments and proactive issue identification • Develop learning content aligned with program procedures, compliance, SOPs, and knowledge requirements • Collaborate with internal clients and IT on system builds, UAT testing, and interactive learning solutions • Support strategic initiatives and enhancements from a learning perspective • Manage cross-functional processes to ensure timely delivery of effective training programs • Maintain awareness of training and instructional-design developments and recommend curriculum modifications • Solve complex problems and provide solutions to difficult technical issues • Maintain expert knowledge of critical tools and learning requirements • Participate in in-person and virtual internal and external meetings and events

🎯 Requirements

• Bachelor’s degree in business, training or related field or equivalent work experience • 5 to 8 years relevant experience, or Master’s degree and 3–5 years’ experience in training • Operations or business environment experience • Certification in facilitation, instructional design, adult learning, or PMP preferred • Ability to motivate employees and provide thought leadership • Ability to meet multiple deadlines and manage a heavy workload • Strong organizational skills, attention to detail, and ability to multitask • Strong focus on Patient & Client Satisfaction • Expert prioritization skills and ability to handle multiple projects simultaneously • Excellent presentation, facilitation, and verbal and written communication skills • Expert proficiency in Microsoft Word, Excel, and PowerPoint • Proven ability to develop training courses and supporting documentation • Experience conducting needs analysis and assessing operations application functionality • Strong knowledge of adult learning principles and techniques • Excellent internal and external customer service skills • Proven ability to identify customized strategies and tactics for training delivery • Experience with e-learning authoring tools, HTML, and knowledge management tools • Demonstrated problem-solving and analytical thinking skills • Ability to travel as needed

🏖️ Benefits

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match • Tuition reimbursement after 90 days of employment • Flexible work environment • Discretionary PTO (Paid Time Off) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short term disability after 90 days of employment • Long term disability • Life insurance • Discount programs

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