Client Service Manager

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Unisys

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1980

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 Post-IPO Debt on 2020-10

Consulting • Logistics • Artificial Intelligence

Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients.

📋 Description

• Provide clear and concise direction to Field Engineering supervisors and teams across multiple locations • Identify recurring trends, difficult-to-resolve problems, and potential issues related to system releases or hardware/software upgrades • Provide end-to-end support for identified and potential issues • Resolve key issues, escalating significant and complex matters to technical colleagues or senior management • Monitor hardware, software, and equipment availability to identify gaps and potential business impacts • Manage procurement-related activity to ensure timely delivery and response to client requirements • Liaise between clients, end-users, and technical teams • Assist supervisors and team members with appropriate processes, policies, and procedures • Establish work processes and priorities • Allocate people, budgets, and resources

🎯 Requirements

• BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience • 0-2 years’ leadership experience • MUST BE LOCATED IN EAST COAST TIME ZONE • Applicant should be eligible for any required U.S. Government authorizations for access to export-controlled commodities and technology • Ability to perform the role's client service, technical support, procurement, liaison, process, budgeting, and resource allocation responsibilities

🏖️ Benefits

• Equal opportunity employment commitment • Reasonable accommodation for US job seekers with disabilities