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Account Manager

🕒 October 29

🏄 California, Colorado, +9 more states – Remote

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💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on UpGuard's careers page, not through a job board

First seen by Remote Rocketship October 29

Still open on UpGuard's site. Checked 3 days ago.

Logo of UpGuard

UpGuard

51 - 200 employees

Founded 2012

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

UpGuard is a comprehensive third-party risk and attack surface management platform. The company provides solutions for vendor risk management, including features like automated risk assessments, security ratings, and data leak detection. UpGuard's platform integrates AI to enhance security questionnaires and provides real-time alerts, ensuring continuous monitoring and complete visibility of security postures. Its services are utilized by industries such as financial services, technology, and healthcare to secure customer data and streamline trust management process with advanced cybersecurity tools.

📋 Description

• Own the renewal process for a portfolio of key accounts • Implement strategies to protect existing revenue and proactively address risks • Identify upsell and cross-sell opportunities with sales teams • Lead renewal and expansion contract negotiations with legal and finance • Monitor industry trends, competitive landscape, and client needs • Partner with sales, customer success, and marketing on account strategies • Track and report renewal rates, upsell success, and account health • Report to the Head of Account Management • Drive revenue retention and expansion across existing clients • Help clients realize continuous value from UpGuard’s Cyber Risk Posture Management platform

🎯 Requirements

• Previous experience as an Account Manager or in a similar commercial role • Strong track record in SaaS renewals and revenue growth • Solid understanding of the cybersecurity landscape, particularly Third-Party Risk Management (TPRM) • Proven contract and renewal negotiation ability • Strategic account-growth and risk-mitigation skills • Proficiency in using data to drive decisions and analyze renewal and revenue metrics • Ability to work effectively with cross-functional teams • Curiosity about adopting AI tools • Experience as an Account Executive or similar sales role preferred as an edge • Deep cybersecurity industry knowledge preferred as an edge • Expertise negotiating complex SaaS contracts preferred as an edge • Demonstrated success in SaaS renewals and expansion preferred as an edge • Relevant cybersecurity or TPRM certifications preferred as an edge • National police history check and reference checks required before starting • For US-based hiring: legal authorization to work in the United States without company visa sponsorship • For US-based hiring: residence in an eligible state (CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, or DC)

🏖️ Benefits

• Monthly Lifestyle subsidy for financial, physical, and mental well-being • WFH set-up allowance • $1500 USD annual Learning & Development allowance • PTO plus two additional UpGuardian leave days • 18 weeks paid Parental Leave • Personal Leave Allowance including sick and carer’s leave • Fully remote working environment with no compulsory office attendance • Top-spec laptops • Paid subscriptions for generative AI tools • Comprehensive health insurance coverage • 30% variable bonus

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