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Implementation Program Specialist

🔥 0 minutes ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on UPS's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of UPS

UPS

10,000+ employees

Founded 1907

💼 Consulting

🏥 Healthcare

🚗 Transport

Consulting • Healthcare • Transport

UPS is a global logistics and package delivery company known for its extensive network and workforce. It offers a wide range of job opportunities including seasonal support, driver, warehouse, and professional positions in various locations across the United States and internationally. UPS focuses on delivering not just goods, but also dreams, gifts, and memories, while maintaining a strong emphasis on employee diversity, inclusion, and well-being. It connects the world through reliable delivery services, helping facilitate business and personal connections worldwide.

📋 Description

• Manage client implementations from commercial handoff through go-live and hypercare • Coordinate cross-functional requirements, milestones, risks, dependencies, and readiness activities • Develop client-specific SOPs and coordinate required Quality and Operations approvals • Lead implementation meetings, track actions, and drive issues to resolution • Monitor go-live performance, escalate risks, and coordinate hypercare support • Maintain accurate Salesforce, Blue Notes, and project records • Provide implementation status and performance reporting using Power BI, Excel, and project tools

🎯 Requirements

• Experience in client implementation, logistics, operations, or customer solutions • Strong cross-functional coordination, organization, communication, and problem-solving skills • Ability to manage multiple priorities, identify risks, and drive actions to completion • Proficiency with Excel, project trackers, and reporting tools • Working knowledge of MxTMS or ability to learn transportation management systems quickly • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

🏖️ Benefits

• Permanent employment • Monday–Friday schedule • Remote work arrangement

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