Software Engineer, Site Reliability

🕒 September 22

🇺🇸 United States – Remote

💵 $142k - $196.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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This company has sponsored H1B visas in the past.

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Upstart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The company focuses on revolutionizing lending and credit risk evaluation by leveraging its AI marketplace, which allows for higher approval rates and lower loss rates for Upstart-powered banks and credit unions. Recently, Upstart has expanded its offerings to include automobile refinancing. With a mission to enable effortless credit based on true risk, Upstart is also known for its digital-first lending experience and holds a significant position in the financial services sector.

📋 Description

• Build and improve tooling, services, and automation for production-system reliability • Develop shared observability capabilities covering metrics, logs, traces, service health, and customer impact • Improve incident response and operational readiness through tooling, automation, standards, and production signals • Build resiliency capabilities to identify failure modes, reduce operational risk, and recover from infrastructure or application failures • Identify recurring operational toil and replace manual processes with durable software and automation • Use AI throughout software development and operational problem solving • Develop AI-enabled capabilities for incident investigation, observability, reliability, and engineering efficiency • Deliver well-scoped engineering projects independently and contribute to technical design • Partner with product engineering, Cloud Platform, Delivery, Developer Platform, Security, and infrastructure teams

🎯 Requirements

• 3+ years of professional experience in software engineering, site reliability engineering, or a related engineering discipline • Strong software development skills in one or more general-purpose programming languages such as Python, Go, JavaScript, or TypeScript • Experience designing, building, testing, and operating production software, internal tooling, or infrastructure • Experience with cloud infrastructure, distributed systems, observability, monitoring, or production operations • Experience participating in on-call or incident response for production systems • Ability to independently deliver well-scoped engineering projects, navigate technical ambiguity, and collaborate across engineering teams • Experience using AI-assisted development tools across multiple stages of the software engineering lifecycle • Kubernetes, AWS, infrastructure as code, and cloud-native production environments are preferred • Experience with observability platforms such as Datadog, Sumo Logic, CloudWatch, or similar technologies is preferred • Experience with service level objectives, capacity planning, resiliency testing, disaster recovery, or operational readiness is preferred • Experience operating distributed applications with complex dependencies and high-availability requirements is preferred • Experience building AI-enabled operational workflows, tools, or automation is preferred

🏖️ Benefits

• Competitive compensation, including bonus opportunities and annual equity grants that vest quarterly • 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) • Medical, dental, vision, wellness resources, and supplemental health coverage for Canada • Health Savings Account contributions for eligible plans (US only) • Life insurance and disability coverage • Paid time off, sick leave, and company holidays • Paid family and parental leave • Family-centered fertility, parenthood, and caregiving benefits • Employee Assistance Program with mental health support and life-centered resources • Financial planning tools and financial concierge service (US only) • Annual wellness allowance • Annual productivity allowance for relevant work tools and resources • Team events, all-company updates, and employee resource groups • Catered lunches and stocked micro-kitchens at offices in the Bay Area, Austin, Columbus, and New York City

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