Director, APP Operations, UA

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

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Logo of Solaris Health

Solaris Health

1001 - 5000 employees

Founded 2020

⚕️ Healthcare Insurance

🏥 Healthcare

🧬 Biotechnology

Healthcare Insurance • Healthcare • Biotechnology

Solaris Health is a leading national healthcare platform committed to enhancing access to specialty healthcare and continually improving patient outcomes. With over 1 million unique patients annually and 730+ providers across the country, Solaris Health operates 236+ patient offices in 14 states, focusing on innovative delivery of high-quality, value-driven care.

📋 Description

• Support strategy and improvement of APP utilization and productivity across Urology practices • Partner with national APP leadership, practice leadership, physicians, APP leaders, and operational stakeholders to implement APP operational strategy • Analyze enterprise and practice-level data covering APP productivity, financial performance, staffing, utilization, ramping, retention, and operational metrics • Develop and monitor standardized APP performance benchmarks and scorecards • Conduct practice assessments and on-site evaluations of workflows, staffing, scheduling, physician-APP care models, and operational barriers • Develop practice-specific implementation plans to optimize utilization, workflow, access, productivity, and practice performance • Support implementation, evaluate progress, and address practice-specific operational needs • Identify and scale high-performing APP models and best practices • Partner with Finance, Human Resources, Revenue Cycle, Analytics, and practice leadership on compensation, incentive, productivity, and performance models • Evaluate APP workforce and staffing needs, recruitment, ramping, retention, and capacity expansion opportunities • Support APP workforce planning and recruitment efforts • Develop and support APP leadership infrastructure, committees, and practice-level representation • Establish communication and accountability structures with APP and practice leadership • Facilitate communication and best-practice sharing across practices • Partner with Human Resources, Compliance, Credentialing, and practice leadership regarding state regulations, bylaws, credentialing requirements, and policies affecting APP scope and utilization • Partner with APP clinical leadership to support clinical initiatives, top-of-scope practice, and physician-APP team-based care • Participate in enterprise and practice leadership meetings and communicate progress, opportunities, and outcomes • Maintain awareness of national APP operational trends and best practices • Perform other position-related duties as assigned

🎯 Requirements

• Master's degree required • 5+ years of Urology experience • Previous provider relationship-building experience • License and certification as required by state • BLS certification required • ACLS preferred • Excellent communication, organization, and follow-up skills • Ability to understand and execute the company vision and values • Ability to manage defined systems and processes • Strong critical thinking skills to analyze complex operational data, identify trends and patterns, and make informed decisions • Ability to problem-solve operational performance issues and develop and execute strategies • Proven ability to lead and organize multi-disciplinary projects and initiatives • Exemplary interpersonal, relationship-building, negotiation, and professional skills • Willingness to travel approximately 30–40% to practice sites • Compliance with applicable laws, regulations, Urology Alliance Code of Conduct, policies and procedures, HIPAA, and confidentiality requirements

🏖️ Benefits

• Travel required approximately 30–40% to practice sites for on-site visits, training, meetings and conferences • BLS certification required; ACLS preferred • Annual Compliance Training

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