Senior Training Coordinator, RCM

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $66.9k - $113.7k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

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US Anesthesia Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

US Anesthesia Partners is a leading provider of comprehensive anesthesia services, dedicated to delivering exceptional patient care and operational excellence. Founded by a team of forward-thinking anesthesiologists, USAP specializes in various anesthesiology areas including cardiovascular care, obstetrics, and pediatrics. With a network of thousands of clinicians and hundreds of facility partners across the nation, they serve over two million patients annually, aiming to redefine the standards of quality in anesthesia services.

📋 Description

• Organize and conduct RCM department training programs covering accounts receivable, registration, cash management, customer service, payer contract management, and new-hire onboarding • Conduct and organize training for administrative functions and systems including athenaIDX, Outlook, and Microsoft Teams • Develop and maintain course curricula for RCM functions • Create pathways/job aids, playbooks, eLearning, and classroom presentation decks • Collaborate with the Director of Training & Education to ensure training effectiveness • Identify employee and process knowledge gaps and evaluate trainee effectiveness with the Director of Training & Education • Participate in and conduct company training programs • Mentor new education and development team members • Address training needs with leadership and senior staff • Create workshops, videos, and one-on-one training sessions • Organize rollouts of new systems, processes, and system updates • Manage incoming training requests and coordinate coverage and scheduling • Create, use, and maintain checklists for training-class preparation • Assist with process-improvement initiatives to drive system and personnel efficiency • Work with quality assurance and operational teams to identify improvement opportunities • Perform other duties assigned by management

🎯 Requirements

• Bachelor’s degree or equivalent experience preferred • Healthcare industry experience required; anesthesia experience preferred • AthenaIDX experience preferred • Knowledge of RCM for physician practices preferred • 10+ years of individual and team training experience preferred • 10+ years’ experience creating training materials or e-learning modules and curriculum, and instructional design preferred • Experience managing curriculum development or e-learning development projects • Ability to communicate and maintain the integrity of sensitive, detailed employee-training information • Ability to assess department practices, procedures, and computer-system needs and develop targeted training programs and materials • Leadership skills to direct trainees and evaluate comprehension and application of subject material • Leadership in completing abstract projects and ensuring project success • Initiative, motivation, creativity, and ability to understand multiple areas of expertise • Ability to respond positively to developments and lead new training initiatives • Professional communication with all levels of management • Excellent written and oral communication skills • Excellent technical writing skills • Excellent presentation skills • Skilled use of Microsoft Office (Word, PowerPoint), Microsoft Teams, and Visio • Intermediate Microsoft Excel skills • Some travel may be required • Ability to meet the listed physical requirements, with or without reasonable accommodation

🏖️ Benefits

• Annual bonus eligibility (not guaranteed; based on company and individual performance) • Equal employment opportunities