Business Development, Sales Support Specialist

🕒 September 12

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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USA Rare Earth, LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🏭 Manufacturing

⚡ Energy

🎖️ Defense

Manufacturing • Energy • Defense

USA Rare Earth, LLC is a leading supplier of critical rare earth magnets, focused on establishing one of the largest rare earth magnet manufacturing facilities in the United States. With a commitment to onshoring rare earth metal making capabilities, the company aims to support various fast-growing industries including defense, robotics, electric vehicles, and renewable energy. USA Rare Earth is also developing proprietary processing technologies and has a unique deposit in West Texas, which hosts a significant number of rare earth elements and high-tech metals.

📋 Description

• Own and manage a small book of business, building relationships and driving revenue within assigned accounts • Identify, qualify, and advance select pursuits from initial contact through quote and close • Develop account plans and pursuit strategies with the Sr. Manager of Magnet Sales • Represent the company with customers on calls, at trade shows, and during site visits • Maintain accurate CRM records in Microsoft Dynamics 365 for accounts, contacts, opportunities, and activities • Log and track customer interactions, communications, and quote activity in CRM • Manage customer contact databases and resolve missing or inconsistent records • Support onboarding of new sales team members on CRM usage and best practices • Track open quotes and proposals and drive timely follow-up • Maintain quote logs and monitor hit rates, win/loss ratios, and turnaround times • Coordinate with Applications Engineering and Sales on accurate, timely quotes • Prepare proposal documentation, commercial summaries, and pricing comparisons • Organize customer meetings, agendas, logistics, presentations, and meeting minutes • Track meeting action items and follow up on completion • Coordinate customer site visits, including scheduling, travel, itineraries, logistics, agendas, and presentations • Coordinate with engineering, operations, and quality teams for site visits • Manage trade show logistics, webinars, event calendars, promotional materials, and post-event lead follow-up • Provide administrative and coordination support to Sales and Proposals • Prepare reports, dashboards, and sales summaries for leadership • Coordinate communication between Sales, Engineering, Marketing, and Operations • Manage shared sales calendars, team travel, and scheduling • Support special projects directed by the Sr. Manager of Magnet Sales

🎯 Requirements

• Bachelor's degree in Business Administration, Marketing, Communications, Engineering or a related field preferred • 3 to 5 years of experience in a sales, business development, inside sales, sales support, or sales operations role • A combination of relevant commercial experience will also be considered • Demonstrated experience managing CRM systems and maintaining data integrity • Prior experience supporting or working within sales teams in an industrial, manufacturing, or technical environment is a plus • Experience coordinating trade shows, customer events, or corporate travel is highly desirable • Ability to work effectively in a remote, distributed team environment • Highly organized with exceptional attention to detail and ability to manage multiple priorities • Strong written and verbal communication skills with a professional customer-facing presence • Demonstrated ability to build relationships and advance opportunities with customers directly • Proficiency in Microsoft Office Suite, with advanced skills in PowerPoint and Excel • Experience with CRM platforms; Microsoft Dynamics 365 preferred, Salesforce or HubSpot acceptable • Ability to create polished, professional PowerPoint presentations tailored to specific customer audiences • Self-motivated and proactive, with a strong service orientation • Comfortable working in a fast-paced startup environment with evolving priorities • Strong interpersonal skills and ability to collaborate effectively across teams and functions

🏖️ Benefits

• Equal employment opportunities • Reasonable accommodations for individuals with disabilities • Home office or typical office environment