Solutions Consultant

🔥 12 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UserTesting

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Grant on 2020-11

Consulting • Marketing • SaaS

UserTesting is a platform that provides businesses with human insights on their digital products and experiences. By facilitating video-based feedback from real people, it helps companies understand exactly how customers interact with their websites, apps, and prototypes. UserTesting allows organizations to target diverse audiences, gather in-depth consumer insights, and measure performance to create better user experiences. The platform serves teams of all sizes, from startups to enterprises, across various industries including eCommerce, financial services, gaming, healthcare, and more. With AI-powered tools, UserTesting accelerates research processes, enabling fast and efficient feedback collection and analysis.

📋 Description

• Partner with Sales representatives and account teams to execute deal strategies, conduct pipeline reviews, identify gaps using frameworks such as MEDDICC, and support opportunities through the sales cycle • Build trusted relationships with customer stakeholders through discovery, tailored product demonstrations, and value-driven conversations • Lead Proof of Concept and Proof of Value activities aligned with defined success criteria • Demonstrate platform capabilities and help customers understand potential business impact • Provide consultative guidance on product capabilities, configurations, and relevant use cases • Address technical, product, and competitive questions • Develop and apply knowledge of the UserTesting platform, integrations, and qualitative research methodologies • Collaborate with Customer Success, Product, Sales, and other cross-functional partners • Share customer feedback and contribute to team learning and best practices • Independently manage priorities, exercise sound judgment, support reliable execution, knowledge sharing, and peer mentorship

🎯 Requirements

• 3+ years of experience in Solutions Consulting, Sales Engineering, Pre-Sales, or a related customer-facing technical or consultative role • Experience supporting sales cycles, partnering with account teams, and delivering effective customer-facing presentations or product demonstrations • Foundational understanding of sales methodologies, pipeline management, and opportunity qualification processes • Strong communication and relationship-building skills • Ability to translate product capabilities and technical concepts into clear, customer-focused value • Ability to understand customer challenges, recommend relevant solutions, and navigate common product or competitive objections • Strong collaboration, organizational, and problem-solving skills • Ability to work independently, manage competing priorities, and deliver on commitments • Curiosity and willingness to continuously develop expertise in technology, customer experience, and experience research methodologies

🏖️ Benefits

• Inclusive and accessible candidate experiences • Interview process accommodations available • Equal Opportunity Employer • Diverse and inclusive workplace

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