Strategic Projects Lead, AI Training

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🤖 AI Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UserTesting

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Grant on 2020-11

Consulting • Marketing • SaaS

UserTesting is a platform that provides businesses with human insights on their digital products and experiences. By facilitating video-based feedback from real people, it helps companies understand exactly how customers interact with their websites, apps, and prototypes. UserTesting allows organizations to target diverse audiences, gather in-depth consumer insights, and measure performance to create better user experiences. The platform serves teams of all sizes, from startups to enterprises, across various industries including eCommerce, financial services, gaming, healthcare, and more. With AI-powered tools, UserTesting accelerates research processes, enabling fast and efficient feedback collection and analysis.

📋 Description

• Own end-to-end delivery of AI training projects from initial scoping through successful execution • Partner with customers to assess feasibility, timelines, operational requirements, pricing inputs, and project risks • Develop and execute sourcing strategies for specialized contributor populations • Recruit, onboard, and manage contributor communities • Design scalable workflows for onboarding, task distribution, communications, quality assurance, escalations, and delivery • Monitor recruiting progress, activation, throughput, quality, cost, and retention metrics • Adjust project plans to ensure successful outcomes • Own project economics by balancing sourcing strategies, contributor compensation, staffing, quality expectations, and delivery timelines • Serve as the primary customer contact and communicate progress, risks, and tradeoffs • Build repeatable processes, scalable systems, and operational capabilities for AI Training business growth

🎯 Requirements

• 4+ years of experience leading complex, cross-functional projects in operations, strategic programs, consulting, AI training, marketplaces, expert networks, talent platforms, data operations, or similar fast-paced environments • Proven experience managing projects involving large populations of contractors, contributors, participants, experts, or other external workforces • Strong project management and analytical skills • Ability to manage multiple priorities, model project performance, monitor operational metrics, and understand project economics • Demonstrated ownership and problem-solving skills • Ability to thrive in ambiguity and build processes from the ground up • Excellent written and verbal communication skills • Experience partnering directly with customers and collaborating across cross-functional teams • Familiarity with AI training concepts such as annotation, evaluations, quality assurance, reinforcement learning environments, expert data, or post-training workflows is preferred • Location: Remote within the United States • Ability to work primarily within U.S. time zones

🏖️ Benefits

• Inclusive and accessible candidate experiences • Interview process accommodations available • Equal Opportunity Employer