Credit Manager – Area

🔥 0 minutes ago

🗽 New York, North Carolina, +2 more states – Remote

🗽 New York – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote ⚔️ Virginia – Remote

💵 $80k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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US Foods

WebsiteLinkedInAll Job Openings

10,000+ employees

📦 Logistics

🍽️ Food & Beverage

🛍️ eCommerce

Logistics • Food & Beverage • eCommerce

US Foods is one of the largest food service distributors in the United States, offering a wide range of products, culinary equipment, and support services for food businesses. They focus on product innovation, sustainability, and customer partnership, providing tools and resources to help clients enhance their operations and meet diverse dietary preferences. With a commitment to quality, safety, and community engagement, US Foods aims to positively impact both customers and the environment.

📋 Description

• Lead through the credit function and collaborate and negotiate with leaders at all levels • Administer and implement credit policies, procedures, and best practices • Oversee credit risk investigations, approve credit terms and limit extensions, and manage complex larger accounts • Manage an Accounts Receivable portfolio of 5,000 customers and $50MM in annual revenue • Serve as primary Credit liaison to the Area President and team • Collaborate with an offshore management partner and oversee process reviews, inquiries, and guidance • Participate in monthly performance reviews and conduct formal performance appraisals • Ensure training protocols and standardized shared-services processes are delivered • Coach credit leadership team members and develop talent • Set and review quantitative and qualitative expectations • Meet with Territory Managers and Area teams to discuss credit expectations • Attend District and General Sales meetings and build collaborative networks • Handle escalations according to established matrices and best practices • Manage all facets of collection and approve credit applications within policy limits • Coach underperforming associates and implement Process Improvement Plans as needed • Oversee Supervisor functions and onboarding • Standardize credit processes and leverage automation to improve workflow efficiency and quality • Deliver technology- and process-focused projects aligned with the strategic roadmap • Conduct role effectiveness reviews and manage internal/external customer surveys • Research and analyze data, identify trends and issues, and develop recommendations • Drive operational efficiencies through quality performance, training initiatives, and associate scheduling • Build, track, and share standard KPIs • Participate in annual budgeting and drive financial fitness • Define talent strategy, including hiring, performance management, and succession planning • Develop technology roadmaps and benchmarking initiatives • Create and present business cases including budgets, resources, and ROI • Maintain an Individual Development Plan and participate in US Foods’ performance management process • Lead a team of up to 18 associates, including 1–3 direct reports and 15 Managed Services associates

🎯 Requirements

• 4 years’ experience supervising and leading onsite and remote associates required • 5 years’ experience working in Finance or Credit/Collections required • 5 years’ experience using web-based and mainframe systems required • Experience facilitating presentations to internal and external stakeholders • Experience developing, tracking, and utilizing KPIs to identify process improvements • Intermediate MS Office skills required • Highly proficient Excel skills, including pivot tables and VLOOKUP • Proficiency using web-based and mainframe systems; Data Warehouse databases, SharePoint, and Salesforce preferred • Strong verbal/written communication and interpersonal skills • Strong negotiation and persuasion techniques • Critical thinking and complex problem-resolution abilities • Ability to analyze data and situations and draw appropriate conclusions • Ability to manage the credit function for multiple Areas • Ability to build collaborative networks and share best practices • Strong emotional intelligence • Ability to provide thoughtful leadership to internal customers and connect externally with customers • Ability to travel up to 10% • High School Diploma or GED required • Credit Business Associate (CBA) Certification desired • Food service or similar distribution experience desired

🏖️ Benefits

• Annual incentive plan bonus • Health insurance • Pre-tax spending accounts • Retirement benefits • Paid time off • Short-term disability • Long-term disability • Employee stock purchase plan • Life insurance • Fully remote, home-based work environment • Professional learning and development initiatives