Vice President of Operations

🔥 1 minute ago

⛰️ Colorado, Texas – Remote

⛰️ Colorado – Remote 🤠 Texas – Remote

💵 $180k - $240k / year

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 1%

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Valet Living

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🏥 Healthcare

🏨 Hospitality

💰 $265k Seed Round on 2018-02

Logistics • Healthcare • Hospitality

Valet Living is a premier provider of amenity services focused on enhancing the living experience in multifamily communities. They offer a variety of services, including doorstep trash collection and pet park management, which improve property values and provide support for property managers and residents alike. Their goal is to set the standard for residential living by offering convenience and quality service to communities.

📋 Description

• Plan, direct, coordinate, and oversee MultiPro activities • Ensure development and implementation of efficient operations and cost-effective systems • Deliver on the value proposition to clients • Consult with senior leadership to determine business goals and initiatives • Visit with Regional Directors to relay information about company needs • Review operational data and infer organizational success • Influence, implement, and communicate MultiPro’s strategic direction • Partner with the President on change management initiatives and lead successful adoption • Monitor market conditions, competitive properties, and other market forces • Collaborate with executive leadership on company goals, operations projects, and systems • Create a culture of operational excellence, safety, consistency, accountability, and continuous improvement • Develop performance metrics and systems to track and improve results • Develop regional plans driving sales revenue and organizational alignment • Hire and develop exceptional associates • Manage budgets and resource planning • Collaborate with marketing on sales and retention channels • Enhance client experience and support long-term client retention and satisfaction • Support diligence by identifying risks and opportunities and driving acquisition integration • Establish and implement organizational policies, practices, standards, and safety measures • Manage vendor relationships, performance, agreements, and negotiations • Identify and implement processes, technologies, and systems to improve operational effectiveness • Perform other duties as assigned

🎯 Requirements

• 10+ years of leadership experience managing multi-site operations and geographically dispersed teams • Experience leading large operational organizations, preferably within service-based and contractor-driven environments • Strong understanding of financial performance metrics, budgeting, and operational planning • Experience leading sales teams and overseeing customer experience initiatives • Ability to take business initiatives from concept to implementation while aligning teams and resources • Exceptional ability to communicate complex ideas clearly and influence stakeholders across the organization • Creative, analytical thinker who can identify opportunities, solve complex challenges, and drive change • Strong organizational and project management skills with the ability to manage multiple priorities • Bachelor’s Degree preferred • MBA strongly preferred • Experience working within a private equity-backed company preferred

🏖️ Benefits

• Total annual variable compensation at target is intended to approximate 25% of base salary • Medical, dental, and vision coverage for you & your family • HSA with employer contributions • Flexible Spending Accounts • 401k with company match • Life and disability insurance • AD&D • Business travel coverage • No preset accruals—manage your time and work-life balance your way • 10 company-paid holidays • Tuition reimbursement up to $5,250 per year • Access to our online education center • Referral bonuses • Pet insurance • Associate assistance programs • Discount programs • Rewards and recognition • Free access to Torch Fitness virtual programs • Promotion from within