Billing Specialist I – Revenue Cycle

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Logo of Valley Behavioral Health

Valley Behavioral Health

501 - 1000 employees

Founded 1987

🏥 Healthcare

🤝 Non-profit

🌍 Social Impact

Healthcare • Non-profit • Social Impact

Valley Behavioral Health is a private, non-profit behavioral health organization and the largest provider of mental health services in Utah. It offers a broad continuum of care for adults, children, youth, seniors, and families, including outpatient and residential treatment, community outreach, housing and homeless programs, autism and intellectual/developmental disability services, day treatment, specialty programs, and supportive housing. Valley also operates related services such as ValleyLab (clinical lab testing) and ValleyRx (medication services), an autism learning center, and skill-building programs for adults. The organization emphasizes accessibility (walk-in hours, intake screenings), serves underserved and low-income populations, and relies in part on donors and sponsors to support its work.

📋 Description

• Manage service-to-payment conversion processes, including denials, non-response, service error management, authorizations, and eligibility • Verify insurance and eligibility for all patients using online portals or phone calls • Update patient accounts with correct insurance information • Accurately document patient demographics • Determine pre-authorization requirements and obtain authorizations for scheduled procedures • Receive and post client payments • Contact patients and clinical programs to obtain additional insurance information • Monitor and complete daily fax requests • Communicate insurance and other important updates to appropriate staff • Meet established production goals • Perform routine billing, accounting, and administrative tasks under close supervision while following internal controls and procedures • Provide customer service to patients and staff

🎯 Requirements

• High School diploma or equivalent • No previous experience required • Preferred: one year of experience in a billing office • Knowledge of insurance billing terminology • Detail-oriented approach • Ability to work Monday–Friday, 8:00am–5:00pm

🏖️ Benefits

• Tenure-based service increases • Performance bonuses • On-Demand Pay access to earned wages before payday • 15 days of accrued paid time off annually, increasing by one day with each year of service • 10 paid holidays • 2 wellness days • Paid parental leave • Medical, dental, vision, life, and disability insurance for eligible team members • Voluntary accident, hospital indemnity, critical illness, financial protection, and pet insurance • Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members • Garner HRA reimbursement up to $2,000 for individuals and $4,000 for families • Health Savings Account with company match up to $900 for individuals and $1,800 for families • 401(k) plan with pre-tax and Roth contributions • 401(k) company match up to 6% of annual salary • Tuition reimbursement • New licensure reimbursement • Paid training and conference attendance • Continuing education reimbursement • Paid time for continuing education

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