Regional Account Manager

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Value Drug Company

201 - 500 employees

Founded 1934

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Value Drug Company is an independent pharmaceutical wholesaler and member-focused support organization that helps independent and long-term care pharmacies increase profitability, operational efficiency, and business growth. It operates a state-of-the-art distribution center and online ordering system, offers specialty-at-retail and long-term care programs, merchandising and store design, marketing and buy/sell services, and compliance solutions (e. g. , DSCSA via TraceLink) to help pharmacies streamline workflows and meet regulatory requirements. The company provides one-on-one pharmacy strategists, immunization program support, and a range of purchasing and administrative services targeted to pharmacy members.

📋 Description

• Drive sales growth through new customer acquisition, customer retention, and expansion of existing accounts • Build and maintain strong, trust-based relationships with pharmacy customers • Conduct regular customer visits, business reviews, and strategic discussions • Serve as a subject matter expert on company services and offerings • Tailor solutions to meet each customer’s needs • Collaborate with internal teams to resolve customer issues quickly and effectively • Analyze territory and customer sales trends and competitive dynamics • Deliver results that meet or exceed company goals • Manage daily communications by email, phone, and text • Represent the company in a positive, professional manner • Ensure compliance with applicable laws, regulations, and company policies • Manage expenses responsibly

🎯 Requirements

• Associate or Bachelor’s degree, or equivalent combination of education and experience • Proven, expert-level customer service skills • Strong communication, negotiation, and problem-solving abilities • Excellent time management, organization, and analytical skills • Ability to adapt quickly, manage competing priorities, and meet tight deadlines • Confidence using phone, email, and technology tools to manage customer relationships • Collaborative mindset with strong ownership and accountability • Ability to sit for extended periods, drive frequently, and travel extensively • Ability to use standard office equipment and technology • Close visual acuity and sustained mental concentration for data analysis and customer engagement • Valid driver’s license with a clean driving record • Independent Pharmacy Experience a plus • 3–5 years of customer relationship management experience

🏖️ Benefits

• Home office work arrangement • Supportive, results-oriented culture • Career growth opportunity • Opportunity to make a meaningful impact with independent pharmacies

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