Provider Engagement Manager I

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Vatica Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $1.2M Venture Round on 2013-11

Healthcare • Healthcare Insurance • SaaS

Vatica Health is a healthcare company that offers advanced solutions for risk adjustment and quality of care. By combining expert clinical teams with cutting-edge technology, Vatica Health improves financial performance for health plans and providers by capturing accurate diagnosis codes and reducing audit risks. The company's model enhances provider utilization of preventive services and patient engagement, while also supporting quality programs at the time of patient visits. With seamless integration into provider workflows, Vatica Health focuses on increasing coding accuracy, compliance, and efficiency, ultimately benefiting health plans, providers, and patients. Their EMR-agnostic technology and on-site clinical consultants ensure improved care delivery and wellness outcomes, particularly through services like Annual Wellness Visits.

📋 Description

• Own day-to-day relationships with an assigned portfolio of provider practices, including larger practices and accounts with multiple stakeholders or complex performance needs • Build trust with practice executives, providers and staff • Review provider participation, quality and risk adjustment performance • Present clear, data-informed insights and recommendations to practice stakeholders in virtual and in-person meetings • Develop and execute practice-specific engagement and performance improvement plans • Influence adoption of program workflows and follow through on agreed actions • Identify risks to participation, satisfaction and retention early • Resolve routine concerns independently and coordinate timely escalation of issues requiring leadership or specialized support • Partner with Clinical Operations on record preparation and practice workflows • Partner with Sales and Customer Success on transitions, account priorities and provider needs • Coordinate responses to provider questions and concerns across teams • Maintain accurate records of practice interactions, commitments and progress in Salesforce and other applicable tools • Support provider education on relevant Vatica Health offerings and develop familiarity with Cozeva quality capabilities as the business evolves

🎯 Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience • At least three years of provider-facing account management, provider engagement, provider relations, or comparable experience • Experience working with a large health system supporting provider practices or managing provider relationships • Working knowledge of value-based care, quality measures, risk adjustment and Medicare programs, including HEDIS and Stars where relevant • Demonstrated ability to manage a portfolio independently, build relationships across executive, clinical and practice teams, and influence action without direct authority • Ability to analyze and present performance information, turn findings into practical recommendations, and communicate effectively in virtual and in-person settings • Ability to visit provider practices in the assigned territory • Travel of up to 25% is expected • Additional experience with multi-site practices, medical groups, health plans, accountable care organizations (ACOs) or other value-based care organizations • Experience using Salesforce or a comparable CRM, Excel and data visualization tools such as Power BI

🏖️ Benefits

• Competitive salary based on experience and skills • Bonus Potential (based on role and is discretionary) • 401k plans • Room for growth and advancement • Comprehensive Medical, Dental, and Vision insurance plans • Tax-free Dependent Care Account • Life insurance, short-term, and long-term disability • Excellent PTO policy • Great work-life balance environment • Strong supportive teams