Central Station Operator

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Vector Security

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1970

🔐 Security

👥 B2C

🤝 B2B

💰 $450M Debt Financing on 2019-06

Security • B2C • B2B

Vector Security is a provider of residential and commercial security solutions that designs, installs, and monitors alarm systems, video surveillance, smart-home automation, and fire & life-safety systems. The company offers professional installation, 24/7 monitoring, mobile app control, and local branch support for homeowners and businesses, plus managed network and physical security services. With decades of experience, Vector Security serves both individual consumers and regional/national commercial customers.

📋 Description

• Respond to incoming alarm events involving life safety, property, and environmental signals • Answer incoming calls in a timely manner • Document actions in operating software • Request responses from public safety agencies • Complete outbound calls to account contact lists • Handle customer accounts as a Central Station Operator • Complete shift duties as assigned by the CS Supervisor/Assistant Supervisor • Provide exceptional customer service and ensure accurate, efficient response and documentation

🎯 Requirements

• High School Diploma or Equivalent • Entry level position; no experience required • Customer service experience preferred • Able to read and interpret documents, procedure manuals, operating and maintenance instructions, and safety rules • Able to accurately understand, spell, and type words and numbers • Able to add and subtract two-digit numbers and multiply and divide with 10’s and 100’s • Able to apply common sense understanding to carry out written, oral, diagram, map, resolution code, or schedule instructions • Able to deal with problems involving several concrete variables in standardized situations • Active and empathetic listening skills, including producing a calming effect and eliciting necessary information during stressful situations • Able to efficiently and accurately input account data • Able to manage multiple tasks with great attention to detail • Able to meet all customer deadlines, both internal and external • Able to obtain and maintain state licenses as needed to access customer accounts • Able to work from home without distraction • Must be able to work with Vector-provided equipment

🏖️ Benefits

• Competitive compensation • Medical, dental, and vision coverage • HSA/FSA programs • Company paid life and AD&D insurance • Company paid short- and long-term disability • Voluntary benefit products • 401(k) retirement savings plan after just 60 days • 7 Company Holidays, plus 2 Floating holidays of your choice • Paid Time Off • Tuition reimbursement • Employee Assistance Program (EAP) • Vector-provided equipment for remote work • Growth opportunities

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume