Director, Digital Experience

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $214.8k - $550.2k / year

⏰ Full Time

🔴 Lead

🛍️ E-commerce

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Veeam Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

💼 Consulting

📦 Logistics

☁️ SaaS

💰 $500M Private Equity Round on 2019-01

Consulting • Logistics • SaaS

Veeam Software is a global leader in data resilience and protection, offering self-managed data protection software for hybrid and multi-cloud environments. Their Veeam Data Platform provides comprehensive solutions for data backup, recovery, and security, featuring zero-trust principles and AI-powered tools for data intelligence. Veeam's offerings include secure backup and storage services for platforms such as Microsoft 365, AWS, and Google Cloud, supporting diverse workloads including virtual, physical, and SaaS environments. With a reputation for innovation and customer trust, Veeam serves a broad range of industries, ensuring data resilience against disruptions such as ransomware attacks. Their solutions enable businesses to achieve data freedom, secure storage, and efficient management, reinforcing their position as a top vendor in enterprise backup and recovery software worldwide.

📋 Description

• Own the experience layer across veeam.com and every global digital property, defining customer journeys, interaction models, navigation, and page standards • Lead user interviews, surveys, usability testing, and competitive analysis; translate findings into content structures, user flows, and journey maps • Own and evolve Veeam’s UI Kit as the authoritative delivery basis, applying brand and visual design direction to documented components, patterns, and interaction standards • Drive continuous improvement by combining qualitative insight with performance data and sustaining evidence-based iteration • Partner with executive and functional leaders to shape digital priorities, investment, and long-term roadmap • Present strategy and results clearly to non-designers • Partner with Creative and connect content, web development, operations, and technology around shared goals • Grow team business fluency and craft • Lead relationships with agencies, contractors, and strategic partners

🎯 Requirements

• 10 or more years in user experience or digital experience, including 5 or more years leading teams • Proven ownership of a large-scale, multi-language corporate website or digital ecosystem • Demonstrated experience connecting experience and journey work to measurable business outcomes such as conversion and pipeline • Hands-on fluency with enterprise content management, design and prototyping tools, and web analytics and testing platforms • Experience building and governing a user interface kit or design system in partnership with a brand or creative team, and driving its adoption across multiple teams • Ability to influence senior stakeholders without direct authority and balance competing priorities across a global organization • Working knowledge of accessibility standards and experience building compliance into delivery rather than auditing after the fact • Bonus: Experience in enterprise B2B technology, software, or security • Bonus: Familiarity with the Adobe Experience Cloud ecosystem, particularly Experience Manager and Target • Bonus: Prior work with globally distributed teams and multi-region localization • Bonus: Practical experience applying artificial intelligence to research synthesis, production, or quality assurance • Bonus: Background in content strategy, information architecture, or service design alongside interface work

🏖️ Benefits

• Unlimited paid time off • 12 paid holidays, including 4 global VeeaMe Days for self-care • 24 paid volunteer hours annually through Veeam Cares • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents • Medical, dental, and vision coverage starting on the first day • Mental health support, therapy sessions, and digital wellness tools via the Employee Assistance Program • 401(k) retirement plan with company matching contributions • Fertility, adoption, and surrogacy support through Maven • AirVet 24/7 virtual veterinary care at no cost • Legal services, identity protection, and supplemental health insurance options • Tax-advantaged spending accounts for healthcare, dependent care, and commuting • Learning and development through LinkedIn Learning, O’Reilly, mentoring, workshops, and Global Day of Learning • Comprehensive benefits package including health coverage, retirement plans, and unlimited time off