Project Lead, Client Onboarding

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 10%

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Ventra Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Ventra Health is a healthcare revenue cycle management (RCM) company that provides end-to-end medical billing, coding, claims management, denial prevention, payer contracting, and collections services for hospitals, health systems, and physician practices across the U. S. Its offerings combine domain expertise and white‑glove client service with proprietary data and AI-powered platforms—vCision (AI & automation) and vSight (data & analytics)—to improve reimbursement, reduce denials, accelerate cash collections, and deliver measurable RCM performance improvements. Ventra emphasizes enterprise service delivery, provider education, compliance and coding audits, patient responsibility management, and payer strategy, serving thousands of providers and facilities nationwide.

📋 Description

• Manage end-to-end onboarding of multiple healthcare clients into coding and billing services • Gather setup data and lead client and internal meetings for data interface and billing system setups • Coordinate with vendor partners to ensure smooth transition to Client Success and Service Delivery teams after go-live • Lead cross-functional teams through 1–3 month onboarding projects • Serve as the primary client contact during onboarding • Manage project timelines, tasks, and communications for on-time delivery • Identify and escalate issues and drive resolution with internal and external stakeholders • Lead client meetings and address onboarding concerns • Coordinate accurate setup of coding, billing, and reporting services • Collect and validate client data for system configuration • Anticipate client needs, assess risks, and implement proactive solutions • Maintain and share onboarding status updates • Improve onboarding strategies, workflows, and processes • Facilitate post-go-live monitoring and implementation transition • Participate in special projects and perform other assigned duties

🎯 Requirements

• Bachelor’s Degree • Five (5) years of related project management experience • Effective oral and written communication skills • Experience managing multiple projects • Working knowledge of Revenue Cycle Management specific to coding and billing • Working knowledge of project management tools and software • Strong strategic thinking, complex project implementation, and process development skills • Strong word processing, spreadsheet, database, and presentation software skills • Strong management-level oral, written, and interpersonal communication skills • Strong presentation development and delivery skills • Strong decision-making, time management, and organizational skills • Ability to apply business process acumen to process improvement projects with measurable outcomes • Ability to influence, negotiate, and lead across internal constituencies • Ability to meet deadlines and produce deliverables against target dates • Ability to establish trust and credibility at all organizational levels • Ability to communicate with internal and external stakeholders, including executives • Ability to coordinate project implementations with diverse stakeholders • Ability to troubleshoot, take initiative, and focus on innovative solutions • Ability to exercise sound judgment • Ability to handle sensitive and confidential information appropriately • Ability to initiate and maintain professional relationships • Ability to remain flexible and work in a collaborative, fast-paced environment • Ability to communicate with diverse personalities tactfully, maturely, and professionally

🏖️ Benefits

• Performance-based incentive plan • Discretionary incentive bonus in accordance with company policies • Referral bonus opportunity