Client Services Specialist

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🐊 Florida, New Jersey – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📁 Client Services

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Veritext Canada

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

⚖️ Legal

🤝 B2B

Legal • B2B

Veritext Canada is the Canadian arm of Veritext Legal Solutions, a North American litigation-support firm that provides court reporting, transcription, CART/captioning, integrated virtual and remote deposition services, and conference facilities for law firms and corporations across Canada. The company emphasizes advanced data security, proprietary technology and internal development, and maintains a local footprint with locations in British Columbia, Alberta, Saskatchewan, Manitoba and Ontario while offering cross‑North America coverage and on-time delivery for complex discovery matters.

📋 Description

• Build and maintain relationships with reporters, agencies, videographers, interpreters, and other outside vendors • Provide support to trusted partners and outside vendors • Respond promptly to client requests received via email and/or phone queue • Resolve issues or escalate them as needed • Collaborate with departments and colleagues to ensure prompt, accurate resolution • Track assignment deadlines and ensure tasks are completed on time • Communicate potential delays promptly to stakeholders • Communicate order updates and changes accurately to partners • Handle transcript delivery, troubleshoot issues, manage changes or corrections, and follow up with clients after depositions

🎯 Requirements

• Client-centric mindset with ability to build strong, loyal relationships and handle sensitive client needs with care • Responsive, solutions-oriented service delivered quickly and kindly in a clear, professional manner • Ability to solve tough problems creatively and thrive under pressure • Proactive mindset and ability to anticipate needs • Ability to juggle timelines, priorities, and multiple clients • Adaptable and open to ongoing change and collaboration • Strong attention to detail and organizational skills • Comfort with technology, including proprietary software • 2–4 years of professional experience • Familiarity with court reporting or legal services is a plus • Must be authorized to work in the U.S.

🏖️ Benefits

• Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance • Company-paid life insurance • Short-term and long-term disability insurance • Earned wage access: get a portion of the wages you earned prior to payday • Matched 401(k) • Hybrid or remote work structure for most roles, based on business needs • Paid time off • Paid Parental Leave • Tuition reimbursement • Employee equity and referral programs • Extensive mental health and wellness benefits • Veritext Cares community support initiatives • Learning and development opportunities including ongoing training, mentorship, and access to resources • Engaging, collaborative, inclusive culture • Veritext Summer Camp and Wellness Week

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