Senior User Researcher – SC Cleared

🔥 3 minutes ago

🌐 United States, United Kingdom – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟠 Senior

🔬 UX Researcher

👻 Ghost score 10%

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Version 1

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Private Equity Round on 2017-04

Consulting • Logistics • Healthcare

Version 1 is a technology company that focuses on transforming business challenges into sustainable change through technology solutions and services. They specialize in application modernization, cloud transformation, and data and AI capabilities. Version 1 empowers businesses to define their future with sustainable innovation, leveraging cloud agility and high-quality data for artificial intelligence applications. Their services aim to elevate both customer and employee experiences with human-centered design and collaborative ethos. They provide a comprehensive range of managed services, particularly excelling in enterprise applications for HR and finance. Through their Evolve Business Transformation Framework, they deliver value in the AI era, focusing on customer success and strategic partnerships.

📋 Description

• Lead and deliver user research for complex projects • Ensure research findings inform product, service, and strategy decisions • Contribute to client meetings, workshops, and presentations • Build strong client relationships and provide actionable recommendations • Anticipate client needs and advise on research opportunities • Drive outcomes aligned with user needs and business objectives • Mentor and guide team members • Upskill junior researchers • Foster a collaborative and supportive working environment • Lead research across the full delivery lifecycle • Work autonomously within multidisciplinary teams • Collaborate with product managers, designers, business analysts, and developers • Influence service strategy and foster a user-first mindset in client organisations • Strengthen Version 1’s user research practice by sharing expertise across the community of practice

🎯 Requirements

• Active SC clearance required • 5+ years of experience as a researcher • Experience leading research on complex digital services in Agile environments • Strong knowledge of UK public sector service design • Knowledge of GDS service standards, GOV.UK design system patterns, and assessment processes • End-to-end research capability, including generative and evaluative studies, analysis, and synthesis • Broad qualitative and quantitative research methodology expertise • Experience with moderated and unmoderated usability testing, depth interviews, surveys, co-design, and diary studies • Strong consultancy skills and experience advising on research strategy • Experience building trusted client relationships and influencing senior decision-makers • Stakeholder management expertise • Experience engaging senior stakeholders and facilitating workshops • Proven impact demonstrated through a strong portfolio or case studies • Thorough understanding of ethical considerations in user research, particularly with vulnerable users or users with access needs • Deep understanding of inclusive design and accessibility • Experience conducting research with users with access needs • Familiarity with WCAG 2.2 • Experience working within Agile teams and contributing to ceremonies • Ability to support iterative, user-centred delivery

🏖️ Benefits

• Quarterly Performance-Related Profit Share Scheme • Strong Career Progression and mentorship coaching through Strength in Balance and Leadership schemes • Dedicated quarterly Pathways Career Development programme • Flexible/remote working • Version 1 Pension with a 5% employee-matched contribution • Private Healthcare Cover • Life Assurance • Financial advice • Employee Discount scheme • Gym Discounts • Bike to Work • Fitness classes • Mindfulness Workshops • Employee Assistance Programme • 24 days holiday allowance plus Public Holidays • Enhanced maternity/paternity leave • Marriage/civil partnership leave • Special leave policies • Educational assistance • Incentivised certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat • Annual Excellence Awards and quarterly Star Awards • Local fundraising and development opportunities through Environment, Social and Community First initiatives