Director of Editorial, Content Marketing

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🔥 1 minute ago

🇺🇸 United States – Remote

💵 $200k - $240k / year

⏰ Full Time

🔴 Lead

✍️ Content Marketing Manager

👻 Ghost score 0%

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Vitally

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $30M Series B - Vitally on 2023-02

Consulting • Marketing • SaaS

Vitally is a SaaS platform that helps B2B Customer Success teams centralize customer data, automate workflows, and drive outcomes with AI-powered insights. It offers an AI copilot for summaries, action recommendations, and transcript analysis, plus health scores, reporting, project management, integrations, and collaboration tools to improve productivity and measure CS impact.

📋 Description

• Build Vitally's editorial strategy and define the ideas, topics, and conversations Vitally should own • Create a cohesive editorial strategy across long-form, social, research, video, events, and other channels • Build recurring editorial franchises and develop the narrative connecting company strategy, product vision, and market point of view • Turn Vitally’s perspective on AI, Customer Success, and customer intelligence into compelling market narratives • Build sustained market education before, during, and after major launches • Identify opportunities for Vitally to lead industry conversations • Build Vitally’s thought leadership platform with executives and develop differentiated points of view and recognizable voices • Turn executive expertise into social content, articles, talks, media opportunities, and industry commentary • Create original proprietary research and flagship research properties • Find stories in customer, market, survey, and product data • Lead editorial strategy and quality across articles, reports, guides, newsletters, campaigns, video, and other formats • Partner with Growth to turn editorial authority into organic traffic, audience growth, pipeline, and revenue • Partner with Product Marketing to extend launches into larger market stories • Develop content supporting buyers throughout the customer journey

🎯 Requirements

• 10+ years of experience in editorial, content marketing, thought leadership, brand publishing, or a related discipline, ideally in B2B technology • Experience owning editorial or content strategy at a senior level • Exceptional writing and editing skills • Track record of creating content programs that build audiences and influence markets • Experience developing executive thought leadership • Experience creating original research, reports, editorial franchises, or other high-authority content • Strong understanding of how content creates demand across organic search, social, email, events, earned media, and other channels • Ability to understand complex technology and turn it into simple, provocative, compelling stories • Strong strategic judgment and willingness to be hands-on when necessary • Ability to operate in ambiguity and help shape the story while company and product strategy are evolving

🏖️ Benefits

• Equity • 100% of health/dental/vision insurance premiums covered by us • 401k through Empower • Commuter benefits • Unlimited PTO with a minimum we require you to take off • Flexible work hours and work-from-home policy • Yearly education stipend towards your professional development

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