Senior Director, Operations – Psychiatry

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🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $153.4k - $199.4k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Vituity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Vituity is a physician-owned and -led partnership focused on acute care services and clinical operations. The organization positions itself as a leader in acute care innovation and is committed to transforming healthcare with a patient-first approach, uniting clinicians and employees across backgrounds to serve hospitals and patients. The provided text emphasizes clinical leadership, career opportunities, and organizational priorities like privacy and fraud awareness.

📋 Description

• Lead and manage the full psychiatry/behavioral health operations team across all practices and programs • Own day-to-day operational performance across psychiatry practices and drive accountability to patient volume, ALOS, and quality metrics • Develop and execute operational playbooks for new program launches, unit stabilization, and wind-down • Establish operating policies and procedures supporting regulatory, Joint Commission, CMS, and state licensing compliance • Set the specialty’s strategic vision, objectives, policies, and procedures • Implement programs and services to improve specialty operations • Develop and monitor performance metrics and scorecards • Monitor psychiatric provider productivity targets and encounter/RVU benchmarks • Oversee ALOS and throughput across inpatient psychiatric units and crisis stabilization programs • Track census, admissions/discharges, bed utilization, and coverage ratios • Ensure credentialing and privileging compliance timelines for psychiatric providers • Partner with billing and coding teams on charge capture, denials, collections, payer mix, and authorization requirements • Oversee incident reporting and peer review participation • Monitor staffing ratios and coverage gaps affecting operational, safety, or quality risk • Track readmission rates and escalate performance trends • Set the strategic direction for psychiatry technology systems, telepsychiatry platforms, crisis/triage tools, and data integration platforms • Sponsor technology initiatives and partner with IT on roadmaps, vendors, and implementation • Build reporting infrastructure and analytics capabilities for data-driven decisions • Drive adoption and implementation of AI tools • Provide performance oversight and professional development for directors, AODs, operations managers, and program consultants • Build leadership bench strength and succession plans • Partner with recruiting leadership on the operations talent pipeline • Foster accountability, continuous improvement, and collaboration across a geographically distributed team • Lead and review team work to deliver initiatives, plans, and results within schedule and budget • Provide performance feedback and input on hiring, termination, promotion, performance, and rewards decisions • Manage the specialty P&L, operations budget, vendor costs, and stipend management • Manage vendor relationships and contracts • Identify cost inefficiencies and address financial and operational risks • Build business cases for new resources, positions, or investments • Integrate new practices and programs into the Vituity operating model • Collaborate with growth, analytics, contracts, compliance, and clinical leadership on proposals, launches, and specialty growth • Represent operations in leadership forums and advise the executive team on strategic initiatives

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Management, Public Health, or a related field required • 8-10 years of progressive operations management experience, including leadership of multi-level teams required • At least five years in psychiatry or behavioral health required, or a combination of education and experience demonstrating the required knowledge, skills, and abilities • Master’s degree in Business Administration, Healthcare Management, Public Health, or related field preferred • Lean certification preferred • Certified Project Management Professional (PMP) preferred • Experience in healthcare, physician specialty management, and/or multi-location operations preferred • Experience in a hospital or inpatient behavioral health setting preferred • Strong knowledge of healthcare management • Working knowledge of inpatient and outpatient behavioral health care delivery models, including crisis stabilization, consult-liaison, and telepsychiatry • Familiarity with involuntary hold and civil commitment processes and psychiatric-care regulations • Knowledge of physicians’ clinical, management, and leadership roles • Knowledge of payer contracting and utilization review dynamics unique to behavioral health • Knowledge of performance measures and medical-legal considerations affecting psychiatric/behavioral health practice • Strong analytical skills and collaborative management ability • Effective verbal and written communication skills • Strong knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) • Ability to motivate and develop others • Ability to remain organized while multitasking in a fast-paced environment

🏖️ Benefits

• Monthly wellness events and programs such as yoga, HIIT classes, and more • Trainings to help support and advance your professional growth • Team building activities such as virtual scavenger hunts and holiday celebrations • Flexible work hours • Opportunities to attend Vituity community events • Superior health plan options • Dental, Vision, HSA/FSA, Life and AD&D coverage, and more • Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions • Generous paid time off starting 3-4 weeks annually • Student Loan Refinancing Discounts • Professional and Career Development Program • EAP and travel assistance included • Wellness program • Purpose-driven culture focused on improving the lives of patients, communities, and employees • Annual corporate Success Sharing bonus program based on company performance

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