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Customer Service Support Agent

Job not on LinkedIn

🕒 September 16

🏈 Alabama – Remote

infoinfo

💵 $14 - $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Vocalink Connections LLC's careers page, not through a job board

First seen by Remote Rocketship September 16

Still open on Vocalink Connections LLC's site. Checked 9 hours ago.

Logo of Vocalink Connections  LLC

Vocalink Connections LLC

2 - 10 employees

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Vocalink Connections LLC is a company that recruits and connects individuals (agents) with clients, emphasizing flexible, remote-friendly work arrangements for people juggling personal responsibilities. Their site references an “Agent Portal” and “The Clients,” and the messaging focuses on creating opportunities for people managing health challenges, raising families, living in areas with limited job options, or otherwise needing flexible schedules. Vocalink presents itself as a platform-oriented service that helps people find work-life balance and regain control of their professional journeys.

📋 Description

• Serve as the first point of contact for customers • Assist customers with questions • Resolve customer issues and concerns • Provide professional, personalized customer support • Connect with customers around the country • Manage multiple tasks and prioritize responsibilities • Contribute to a supportive customer service team

🎯 Requirements

• Windows 11 ONLY; no Chromebooks or Apple • 8 GB–16 GB RAM computer preferred • Dual monitors optional during application • Noise-canceling USB headset optional during application • Hardwired internet connection • High school diploma or equivalent • Reliable internet connection • Quiet, noise-free work area • Strong written and verbal communication skills in English • Strong written and verbal communication skills in Spanish • Exceptional communication skills and a friendly, professional attitude • Ability to manage multiple tasks, prioritize responsibilities, and stay focused in a fast-paced environment • Previous customer service experience is a plus but not required

🏖️ Benefits

• Start at $14-$15 with advancements to earn more • Set your own hours • Growth and promotion opportunities • Work from the comfort of your own home

Apply Now

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