Business Analyst

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Logo of VSP Vision Care

VSP Vision Care

1001 - 5000 employees

Founded 1955

🏥 Healthcare

📣 Marketing

🍽️ Food & Beverage

Healthcare • Marketing • Food & Beverage

VSP Vision Care is a leading eye care company that focuses on providing access to quality eye care and eyewear solutions. With a comprehensive portfolio of services, VSP Vision Care supports both individuals seeking eye health services and providers managing their practices. The company is committed to social responsibility, emphasizing health equity, sustainability, and a culture of belonging. Through initiatives such as Follow Your Heart, VSP Vision Care helps people maximize the value of their offerings, starting with eyewear. Recognized for its customer service excellence and commitment to diversity and inclusion, VSP Vision Care strives to empower human potential through sight. It has also been acknowledged as a top workplace in healthcare and is committed to supporting veterans and the military-connected community.

📋 Description

• Develop, research, test, and implement business process improvements, procedures, and system changes • Evaluate business process changes to identify and document business impacts and benefits • Act as subject matter expert providing business requirements for process improvements and system enhancements • Conduct interviews and research to determine and document stakeholders, business needs, and requirements • Create and analyze workflow diagrams • Review technical design deliverables to ensure business objectives are reached • Provide training, including identifying needs, developing materials, communicating changes, and creating manuals • Provide post-implementation support, including problem resolution, procedure adjustments, and change management • Develop presentations of materials, models, findings, plans, and conclusions • Continually identify process improvement strategies

🎯 Requirements

• Bachelor’s Degree in Business Administration or related field or equivalent experience • 2+ years of experience in data gathering, research, analytics, problem identification, and presenting solution recommendations • Experience with financial and risk analysis, recommendations, and business cases including cost-benefit analysis • 2+ years of experience using project planning techniques and methodologies • 2+ years of business process analytics using Excel, flowcharting, activity diagrams, and workflow models • Understanding of related IT systems and their impacts • Ability to multitask and work in a team environment • Ability to communicate effectively with technical and non-technical individuals or groups • Ability to exercise discretion and independent judgment • For remote roles, high engagement in virtual environments, including maintaining camera presence during meetings

🏖️ Benefits

• Eligible bonuses and commissions may be included in the compensation package • VSP Vision benefits (details linked in the posting) • Work From Home (WFM) arrangement • Camera presence during virtual meetings to support effective communication and team alignment

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