Business Systems Analyst / Scrum Master

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $72.9k - $98.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Lead stakeholder discovery sessions to define objectives, scope, success metrics, and requirements • Translate business needs into epics, features, and user stories with acceptance criteria and non-functional requirements • Own backlog health and readiness, prioritize work, manage scope, and drive refinement • Serve as Scrum Master by facilitating Agile ceremonies, removing blockers, coaching Agile practices, and improving throughput • Plan and direct day-to-day work execution with USPS technical leads • Ensure priorities are clear and developers have sufficient ready work • Represent the delivery team in cross-functional planning and communicate status, decisions, risks, dependencies, and tradeoffs • Support ROM estimates by coordinating engineering and architecture inputs • Partner with engineering, architecture, security, and operations on feasible and supportable solutions aligned with SDLC/DevSecOps • Support release and deployment activities, including readiness coordination, cutover planning, validation, communications, and post-release defect triage • Assist during critical incidents by coordinating information flow, tracking actions, documenting impact and timelines, and prioritizing corrective actions • Identify opportunities to simplify processes, reduce delivery risk, and improve quality, performance, and operational readiness • Identify and promote practical AI/ML and automation opportunities to improve analysis, planning, reporting, and delivery workflow efficiency

🎯 Requirements

• Bachelor’s degree in a relevant field from an accredited college/university • If lacking a relevant four-year degree, four additional years of relevant work experience is required • 5+ years of experience as a Business Systems Analyst, Technical Product Owner/Analyst, Scrum Master, or similar hybrid role supporting technology delivery • Ability to translate complex needs into Agile artifacts, including epics, features, stories, acceptance criteria, workflow/process maps, edge cases, and non-functional requirements • Scrum Master capability in facilitation, conflict resolution, coaching, dependency management, and continuous improvement • Systems-thinking and end-to-end understanding of upstream/downstream impacts, data flows, integrations, and operational support • Technical fluency with SDLC, DevSecOps, CI/CD concepts, environments, APIs/integrations, and logging/monitoring • Practical understanding of AI/ML concepts, use cases, limitations/risks, and governance considerations • Experience with Agile lifecycle/work management tools such as VersionOne, Jira, Azure DevOps, or similar • Experience with ticketing/ITSM tools such as ServiceNow or equivalent • Strong written communication, presentation, and cross-functional discussion skills • Strong analytical and organizational skills; ability to operate in ambiguity and manage competing priorities • Proficiency with Word, Excel, PowerPoint, or equivalents • Must obtain and maintain a Public Trust • Must provide onsite fingerprinting at a designated facility • U.S. residency requirement • USPS security process requires the selected candidate to have resided in the U.S. or U.S. Territories under the stated travel-duration limits • U.S. Citizenship is not required • Preferred: Scrum certification such as CSM or PSM and/or scaled Agile experience such as SAFe • Preferred: experience supporting production releases and incident response in high-availability environments • Preferred: experience incorporating security, privacy, and performance requirements into delivery artifacts

🏖️ Benefits

• Comprehensive benefits and wellness packages • 401(k) with company match • Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan options • Full flex work weeks where possible • Vacation, sick, and personal time off • Paid holidays • Paid parental leave • Military leave • Bereavement leave • Jury duty leave • 15 days of paid leave per calendar year for new employees, prorated based on date of hire • 10 paid holidays per year, prorated based on date of hire • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team focused on career goals • Award-winning culture of innovation • Military-friendly workplace • Remote work