Salesforce Business Analyst – IRS MBI/Public Trust Clearance

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐🕵️ Salesforce Analyst

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VXForward

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🤝 B2B

🔒 Cybersecurity

Consulting • B2B • Cybersecurity

VXForward is a leading information technology solutions and services provider that helps clients create business value through enterprise software development, business process management, business intelligence, database administration, DevOps, middleware support, cybersecurity, and operations & maintenance. The company delivers consulting, implementation, and support services across diverse industry verticals using tools such as Pega, Appian, TIBCO, IBM, Oracle, and Microsoft, and emphasizes risk-based cybersecurity, program/project management, and legacy-mainframe and cloud-enabled operations.

📋 Description

• Facilitate workshops with IRS stakeholders to identify and prioritize business processes suitable for automation via Agentforce • Document detailed user stories, acceptance criteria, and Agent Instructions (prompts) • Create as-is and to-be process flows identifying where AI agents can reduce manual touchpoints or improve data accuracy • Define testing strategies for AI grounding and accuracy • Participate in User Acceptance Testing to ensure agents avoid hallucinations and follow security constraints • Develop training materials and documentation to help IRS personnel work alongside autonomous digital assistants

🎯 Requirements

• Must hold an active IRS MBI or Public Trust clearance • 4+ years as a Salesforce Business Analyst • At least 1 year focused on AI-driven solutions or automated workflows • Practical experience defining “Topics” and “Actions” within the Agentforce framework • Salesforce Certified Business Analyst certification required • Salesforce Certified Agentforce Specialist certification required • Strong understanding of Salesforce Data Cloud • Expertise in Salesforce Flow • Proficiency in Jira, Confluence, and Lucidchart • Exceptional ability to explain complex AI concepts, such as grounding and LLM reasoning, to non-technical federal leadership

🏖️ Benefits

• Exciting Projects, Meaningful Impact • Continuous Learning and Growth • State-of-the-Art Technologies • Collaborative Team Environment • Make a Real Difference • Work-Life Balance