Case Manager

🔥 8 hours ago

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Vynca's careers page ↗Vynca's careers page, not through a job board

First seen by Remote Rocketship 8 hours ago

Still open on Vynca's site. Checked 24 minutes ago.

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Logo of Vynca

Vynca

51 - 200 employees

Founded 2014

💼 Consulting

⚕️ Healthcare Insurance

🏥 Healthcare

Consulting • Healthcare Insurance • Healthcare

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Serve as the client’s primary point of contact and coordinate with doctors, specialists, pharmacists, social service providers, and other care-team members • Manage client cases and coordinate health care benefits • Provide education and facilitate timely, cost-effective access to care • Collaborate with caregivers, family support persons, providers, and care-team members to promote wellness, recovery, independence, resilience, and member empowerment • Assess member needs across physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services • Oversee client care plans and goal setting • Offer office-based, telehealth, or field-based services where members reside, seek care, or can access services most easily • Connect clients to needed social services and supports • Advocate for clients with health care professionals • Use evidence-based practices including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care • Conduct outreach and engagement activities and log activity in the CRM system • Evaluate client progress and update SMART goals • Provide mental health promotion • Arrange transportation, such as ACCESS • Complete documentation and outcome measures within care-plan timeframes • Maintain current patient health records in the EMR and other business systems • Complete monthly reporting for program compliance • Attend assigned training and perform other duties as assigned

🎯 Requirements

• Must be willing and able to work Monday through Friday, 8:30am–5:00pm Pacific Time, with flexibility for potential evenings and weekends • 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations • Working knowledge of government and community resources related to social determinants of health • Excellent oral and written communication skills • Positive interpersonal skills • General computer skills • Working knowledge of Google Workspace, MS Office, and the internet • Bilingual English and a second language preferred; California applicants must be bilingual and fluent in two or more languages as needed • Must be legally authorized to work in the United States • Must complete a background check prior to employment • Patient-, client-, or customer-facing employees must be vaccinated against influenza, subject to accommodation requests • Must complete identity and work eligibility verification using E-Verify upon hire

🏖️ Benefits

• Bonus • Medical insurance • Dental insurance • Vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401(k) • Wellness benefits • Mileage reimbursement for field roles according to IRS guidelines

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