Inside Sales Account Executive

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Vyve Broadband

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Vyve is access. Since inception, we have made it our mission to provide meaningful access and technology where it means the most - to those who have historically been underserved. Now, with over a decade of experience and trust, Vyve is much more than a broadband provider - we are your total technology solution partner. But our mission remains stronger than ever. Vyve serves largely non-urban communities in sixteen states, including Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming. Vyve offers a comprehensive suite of access, fiber connectivity, cable television and voice services for commercial and residential customers, including support for next generation technologies such as AR/VR, IoT, SD-WAN and Cloud.

📋 Description

• Handle and identify Business Solutions opportunities for Inbound Call Center customers and Calls • Manage all aspects of customer care for business customers to include account maintenance, account renewals, review contract status and updates • Demonstrate full understanding of current marketing campaigns, products, offerings and can communicate them clearly to customers • Coordinate customer’s solution needs, solution estimate and final solution price quote for all Small to Medium size Vyve Business Solution products • Navigate and communicate sales activities, reports, and results as requested by Management • Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer • Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services • Frequent and regular communication with management team • Achieve all sales quotas set for the department by following established policies and procedures • Manage and develop customers through Salesforce Sales Cloud • Handle and help customers that have billing questions about their accounts when they call in and choose Sales

🎯 Requirements

• High School degree or equivalent required • Minimum of two years of sales experience • Call Center Experience preferred • Typing skills of 40 WPM or greater required • Salesforce Sales Cloud experience a plus

🏖️ Benefits

• Flexible working hours • Opportunities for professional development